Ace Plumbing And Rooter

I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came by removed, diagnosed the issue and fixed both of our toilets. They have been working great. I am very grateful that I found Ace and Franco as they are wonderful knowledgeable plumbers and just good people. Sadly, this is rare nowadays. Thank you again!!

Ace Plumbing is my go-to plumber for jobs large and small, as they are responsive, reliable, skilled, and reasonably-priced. Ace replaced over 100 feet of sewer line in one of my hundred year-old buildings in San Francisco, including relining pipe under the foundation and replacing the original clay connection to the City sewer more than ten feet below the sidewalk. This work was done with minimal disruption to the tenants in the building and to the neighbors.

I have used Ace Plumbing and Rooter over the years for assorted plumbing issues. The most recent project we did together was a full apartment remodel. They have always been responsive, they get someone out to you when they say they are going to, and they come day of if it is an emergency. The work has always been done to my complete satisfaction. Their workers are always responsive and call to inform you if there is any issue. If something comes up, I know I have a service I can call. I trust them and their work.

Phillip was a great help. He responded promptly to my call, fixed the problem, then called back the next day to follow up. It was a very positive experience all around, and I definitely know whom to call next time I have a plumbing problem.

I brought in Ace to do venting for a tub drain after another iffy plumber I'd been working with provided a very high estimate. To summarize, they did great work, on time and budget. They were very polite, prompt, and communicative, with an estimate delivered quickly. Other places have taken days or weeks to give estimates! The plumber they originally sent for my estimate wasn't able to give me a firm estimate himself so he said he'd ask his manager, Jimmy, who got back to me right away with a written estimate - which was significantly lower than another one I'd received from a plumber that did lower quality work. We scheduled the work for about a week out, and they showed up on time with a team of three, who finished a decent size job (15 or so feet of copper pipe with lots of turns and welds) in under 3 hours. I noticed while they were working that Jimmy was very positive and encouraging to his workers - something I've rarely seen before with other work crews. The inspector came and noted a couple minor items to change to pass, which they did (free of charge of course) and I paid my bill through their online system. I'd hire them again, no question.

We purchased a 1907 Victorian in San Francisco and with the typical small early 1900's bed & bathrooms, we decided to fully remodel the existing bath, add an additional en suite bath and a separate half bath. We contacted five individual plumbing companies for proposals & prices, with the expected wide variety of results. Ace came in with what ended up being a right in the middle price, not the cheapest nor the most expensive, while one company didn't even bother giving us a proposal. The project ended up taking a bit longer than we hoped, not because they were slow, mostly due to the fact that the existing plumbing was a 100+ years old. Ace ended up doing a great job on each of our new 2 1/2 baths and we couldn't be happier. The few issues that popped up, were quickly corrected and the response time was as good as could be hoped for. I will absolutely use Ace for any of my plumbing needs going forward and I'd definitely recommend them to a friend.