Lowes of Saint Charles

Mr. Zarkadis, known to both my husband and I as "Basil" is an excellent representative for Lowes. He listens to all of the things that we wanted (in our kitchen), and then asks questions that we had not even considered. He had the vision to lead us through our choices in both cabinetry, counter top choices, sink types plus an additional two sink vanity for our master bedroom bath. His personality comes through in his presentation of design for our home. This personal touch carried over into several departments. We are now Huge Lowes fans!

I selected Lowe's for my kitchen remodel project because of their consultant, Basil Z. Although Basil was often busy, due to the volume of people on the sales floor, I always felt like I was an important customer and he helped me when needed in between appointments. Basil had a well rounded knowledge of all aspects of the remodeling project and expert understanding of kitchen design and his cabinetry products. I fact, I shopped the same cabinet line at a boutique kitchen design center and they were not as knowledgeable about the products and selection. Lowe's would have received five stars, except they were at times difficult to reach. If I could not access the department directly and had to go through the switchboard, I often was left on hold excessively or mis-routed. It was very frustrating that I couldn't just leave a voice mail. Speaking of voice mails, when I was able to do so, I always received prompt responses to my inquiries of Basil, whether by phone or email. John V.

Basil was wonderful!! Very professional and knowledgable about the product. Very easy to work with and very patient as we changed our design a couple of times. He thought of things we would have never thought about in a kitchen remodel. He did a great job helping us stay within our budget. He was always very kind and willing to help every time we were there. We are more than pleased by his excellent service and would definitely come back to him in the future and recommend him to all our friends and family.

My experience with replacing my kitchen was one of the best decisions. I started the process by "inquiring" to determine if I would be able to fit a whole kitchen remodel in my budget. I worked with Basil Zarkadis and he very patiently stepped me through the entire process as this was the first time I'd ever done a kitchen remodel and based on how much I love my new kitchen probably the last! Basil is very knowledgeable about the various types of cabinets and their features that are offered by Lowe's. On many occasions I explained how I wanted a certain layout or what I was expecting a particular cabinet to be used for and he was quick to show me the cabinet that would provide that feature. In addition, Basil's patience with me was incredible,. I was so afraid that I'd make a mistake or a bad decision and he continued to help me down the path to choosing my new design, Probably the greatest example of this is showing me the "before" pictures of my kitchen that had been provided by the installer and the "after" computer rendition from my choices, these very clearly showed me choosing nearly the same cabinets that I already had! He helped me rethink my choices and think outside the box resulting in what I think is the most beautiful kitchen I've ever had. I would recommend Basil (and I do!) to anyone looking for a new kitchen. I even ordered a new vanity cabinet for my bathroom during all of the kitchen designing. Basil is an asset to any design job, his skills with the computer are exceptional. But more than anything else, Basil is a good person, with a good heart and a wonderful person to work with. I feel like I've also gained a friend.

Basil Zarkadis at Lowes St. Charles did an excellent job! He took the time to understand what our concerns were with our existing kitchen and used our feedback to create requirements for his design. Some major points were lack of counter space, lack of storage, and inefficient design all in a very small space. Basil created a blue print to help us "see" various options for our small space. The outcome was a completely transformed, highly efficient and fully functional kitchen. We are amazed that we have all the counter space we need plus storage that we haven't used yet! Basil took the time to listen and to design around our needs and desires. The results were amazing and beautiful! I would have Basil design our kitchen over an over again - I wouldn't go anywhere else!

Basil was excellent when he helped us design our kitchen. He was very knowledgeable about the products and had excellent advise for the best use of the kitchen layout. He was easy to work with and always returned our calls asap and very attentive.

We needed lumber for our decking, lowes offered to have It installed. Saved us a lot of money and headaches. Couldn't ask for better service! Thank you Lowes!

Had the pleasure of working with Brandi Linton in the design of new cabinets for my kitchen project. A true, caring professional who took time to explain prices, quality of cabinets and counter-tops also the installation process. She gave me an artistic interpretation of the general appearance of what my kitchen would become with several cabinets styles. Great Job!!!!!! Marvin Freeman

I just finished my kitchen remodel with Lowe's of St. Charles. Their design consultant, Basil Zarkadis, understood the scope and challenge of my project and designed my kitchen to work for me and within my budget. He communicated with me throughout the project and came to my home to make sure everything was going as planned and on schedule. His attentiveness kept my project worry free for me. I love my new kitchen. It is beautiful.

We went to our neighborhood Lowes to renovate our kitchen. We initially intended to get some ideas and then hire a contractor to do the work. When we went to Lowes we met Basil Zarkadis. He was so helpful and full of great ideas for our kitchen. We ended up using Lowes for our entire kitchen remodel. We are so happy with how it turned out and LOVE our new kitchen. The whole process was better than we expected and it was so nice to have Basil to help us through it all. Our new kitchen is a dream come true! We would recommend Basil and the whole team at Lowes to anyone who wants to renovate!