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Cambridge Pavingstones with ArmorTec
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A premier manufacturer of paving stones, wallstones, and outdoor living rooms, Cambridge Pavingstones is an American; family-owned company committed to developing the very best products and has been doing so since 1994. Cambridge is your total outdoor living solution… from patios, driveways and retaining walls to outdoor kitchens, grills, smokers, pizza ovens, fire pits, pergolas, pavilions and more.
To find your local Cambridge distributor, visit our website at cambridgepavers.com and click on the Dealer Locator.
Dienstleistungen:
Concrete Sales, Hardscaping, Patio Construction, Paver Installation, Retaining Wall Construction, Stone Installation, Stone Sales
Auszeichnungen:
- The American Society of Testing Materials (ASTM) - The Interlocking Concrete Pavement Institute (ICPI) - Cambridge is a registered provider of Continuing Education Units (CEU) and LEED credits
Kategorie
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Unternehmensname
Cambridge Pavingstones with ArmorTec
Telefonnummer
+1 201-933-5000
Website
Adresse
1 Jerome Ave
Lyndhurst, NJ 07071
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31 Bewertungen für Cambridge Pavingstones with ArmorTec
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Houzz-Nutzer 277908809
Durchschnittliche Bewertung: 1 von 5 Sternen
We installed our Cambridge pavingstones in the middle of the 2020 pandemic. They started our project and then ran out of material so we had to wait for several weeks before our driveway could be finished. The installers started at the ends and then filled the middle of the driveway in with the additional pavers that were on back order. The whole middle of the driveway has white lime coming out of the bricks. It looks horrendous. I was told that it would fade. It has been 3 years. I don’t believe the lime is fading at all, only getting worse. We had someone come to professionally clean the pavers and the lime is still visible, no improvement at all. We have Nicoloc installed around the pool 20 years ago and have had no issues. Tried contacting Cambridge, did receive a response and was told the Long Island rep would be in contact with us and we have never heard from him. We contacted Cambridge again and we received the same response, still 4 months later, no contact. Would not recommend using Cambridge Pavingstones to anyone.
10. September 2023
Kommentar von Cambridge Pavingstones with ArmorTec:
We are very sorry to hear that you were never contacted. To help you better we ask that you fill out this questionnaire at the link provided https://www.cambridgepavers.com/cp-questionnaire
Stephanie Mauriber
Durchschnittliche Bewertung: 1 von 5 Sternen
I would give these patio pavers a 0. They are stained with water and embedded with dirt that will not come out. This is the second full summer and they look 20 years old. We called the contractor to complain and he said we didn’t take care of them. We wash them down every day weather permitting. We have not bbq’d or sat out all summer due to the extreme heat but we’re accused of spilling oil … you’ll notice in pictures water stains resemble round oil stains that I read someone else mentioned in another review. Contractor agreed to clean it once and I’ll see if stains come out to have it sealed. Horrible product! Should not be sold.
5. September 2023
Kommentar von Cambridge Pavingstones with ArmorTec:
Hi Stephanie, we are very sorry to read you are unhappy with your pavers. To help you better we ask that you fill out this questionnaire at the link provided https://www.cambridgepavers.com/cp-questionnaire
Houzz-Nutzer 912739353
Durchschnittliche Bewertung: 1 von 5 Sternen
Do not buy if your project is near dirt
We just spent $15,000 for a new patio. It’s beautiful!. However, as soon as our dogs walked on it with dirty paws, it was dirty. And could not be cleansed The dirt was a not removable the concrete absorbs the dirt, despite pressure washing, scrubbing with a bristle brush and soap. The paw prints remain deep in the concrete, avoid this product at all costs.
2. September 2023Zuletzt bearbeitet:2. September 2023
Kommentar von Cambridge Pavingstones with ArmorTec:
Pavers just like any other concrete product or natural stain and we have never claimed otherwise. If we could create that magical paver we would be the only manufacturer in the world that could make that claim, because it does not exist. We understand you made an investment and are not trying to minimize your disappointment with the current situation, but what you are claiming has nothing to do with the product we manufactured or its quality. We offer a variety of proven cleaning methods on our site and in our catalog. https://www.cambridgepavers.com/faqs
Melissa Salyer
Durchschnittliche Bewertung: 1 von 5 Sternen
My installer- told me the quality was the worst and he would never work with it again. Half of the pavers he could not use because of the quality was so poor and that half were broken. The coping totally jagged, uneven edges . And the pavers have spotting from the separation white plastic pieces, white lines and Scratches In my experience it’s the worst!! I would like to speak with someone that cares from their corp office but they wont call me back (only the sales guy).
22. Mai 2023
Kommentar von Cambridge Pavingstones with ArmorTec:
We are sorry to read about your unhappiness. Cambridge has been in business for over 25 years and has customers who continue to build upon their walkways, driveways, and patios in phases over time. People would not continue repurchasing from the same manufacturer year after year unless they are satisfied with the product. Hundreds of distributors would not carry our line exclusively if they did not believe in our product, and the same goes for our loyal contractors who only recommend our brand to new and existing customers. Therefore, we do not view this as a one-and-done relationship with our customers. Cambridge continues to grow every year as a leader in the industry because of the quality of our products.
I would strongly recommend anyone and everyone to steer clear of using Cambridge pavers. My husband and I were warned by numerous contractors who gave us estimates to not use Cambridge for our patio as the quality is not what it used to be. Unfortunately we did not listen because I had my heart set on the bluestone blend XL paver. We spent $25,000 to have a patio installed in our yard using those exact pavers. I was so excited when it was done especially for the fact that I had waited years to finally be able to have this project done and be able to enjoy my yard. To my disappointment within a month of installation our patio had a large area of 22 pavers total that seemed to be forever wet and almost looked stained by oil. We were beyond confused as to what could cause this. We called back our contractor and he had never seen this before. I contacted Cambridge and they were no help at all. They responded with a generic complaint form to fill out that required me answer a ridiculous amount of questions which clearly would lead to them blaming the contractor. I never responded, with frustration I figured I would have to replace those damaged pavers and eat the loss. Fast forward to the next summer I now see new wet spots coming up in areas nowhere near the original damage. I decided not to replace any because at this rate I would need to replace my entire patio if this is just going to continue to happen. We reached out to the distributor who sent out a Cambridge representative immediately. It seems that his go to answer was that it’s a drainage issue and blaming the installation. Now reading other negative reviews I see this is just their go to answer instead of standing by their product which is clearly defective. “Cambridge paving stone with armor tech they’ll always look like new” more like you won’t even get a month much less a lifetime. Do yourself a favor a listen to the reviews unlike what I did.
6. Mai 2023Zuletzt bearbeitet:6. Mai 2023
Kommentar von Cambridge Pavingstones with ArmorTec:
We have been manufacturing and selling our pavingstones since 1994. If you look at those numbers that way- the number of “bad reviews or complaints” would be less than 0.0001%. Over the years, we have learned you cannot make everyone happy. Majority of the issues with pavingstones stem for homeowners not understanding what efflorescence is, installation issues with polymeric sand, power washing of the pavers and etching the surface & heavy salt use. The reason we ask you to fill out a questionnaire with an average amount of questions is that we know the circumstances in regards to installation. This is not to "blame" anyone but to simply educate you on why this might be happening.
tracyheckel
Durchschnittliche Bewertung: 1 von 5 Sternen
Did Cambridge honor their warranty with any of you who had issues with your pavers? We just had a $17,000 patio professionally installed in August. It was absolutely gorgeous and we were thrilled. Within a few weeks we noticed that it always had "wet spots" on it and it got worse and worse and now it literally looks atrocious. It looks like someone took olive oil and poured it all over the patio and walkway. I realize the white is efflorescence and that happens sometimes, it's the "Oil" looking spots that are covering the entire patio and walkway that it ridiculous and unacceptable. I emailed Cambridge a few months after installation and they immediately blamed the contractor and now after reading this post, I have bad feeling that this is what they do and that they won't stand behind their product. I waited for months for it to "dry out" and we now know that it never will and the pavers are obviously defective. Just wondering if anyone received a positive outcome when dealing with them. I plan on contacting them again to see if they will send someone out to take a look. Thank you.
22. März 2022
Kommentar von Cambridge Pavingstones with ArmorTec:
Hello Tracy, Sorry to hear about this. Can you please provide the name, email, and who responded to you so we can look into this further? Thanks.
Toniann McKay
Durchschnittliche Bewertung: 1 von 5 Sternen
I've shared some pictures a few years ago of the horrible looking efflorescence on our retaining wall. There was a response from Cambridge saying something about the lack of clean stone and drainage behind the wall. Also that there was no filter fabric and the dirt was washing through staining the wall. They were incorrect. The wall was done exactly the way they recommend. If you notice the picture with the 2 columns in front of the fire pit you see the stains on them as well. FYI, they are hollow inside so it would be impossible to have anything washing through. To add insult to injury now our driveway pavers are beginning to crack and chip all around. We NEVER use salt on the pavers and only cars are parked on the driveway! I'm sure they'll be an excuse for that as well. We've spent $70,000 total on all the hardscape work done and couldn't be more disappointed with their products!
21. September 2021Zuletzt bearbeitet:21. September 2021
Houzz-Nutzer 687210512
Durchschnittliche Bewertung: 1 von 5 Sternen
Spent well over 100K on Cambridge and so disappointed with their support of the customer. Go buy from someone else, other than them.
25. August 2021
Houzz-Nutzer 700453925
Durchschnittliche Bewertung: 1 von 5 Sternen
Buyer beware. It has been 13 weeks since I ordered my pavers that are on their current manufacturing list and still haven't received them. No one seems to know anything. Wish I would have known before ordering so wanted to pass along this information. Would not order anything you need for this season.
15. Juli 2021
Rob Hahn
Durchschnittliche Bewertung: 3 von 5 Sternen
Planned my patio with pool for months. Finally settled on colors in April. Now told there is limited production and may not be available in my choices. Time to start looking at other companies
23. Mai 2021Zuletzt bearbeitet:23. Mai 2021
Houzz-Nutzer 230653543
Durchschnittliche Bewertung: 1 von 5 Sternen
they dont ship anything . the lady said . they dont have it in stock have to buy a pallet if you want if they would even order. so why have a site period if they dont have over five things on it and wont ship... stay away shop local i guess
5. Mai 2021
Kommentar von Cambridge Pavingstones with ArmorTec:
We do not sell directly to consumers so this review is in regards to a dealer and has nothing to do with Cambridge or our customer service.
Patricia Kowell Ryan
Durchschnittliche Bewertung: 1 von 5 Sternen
I have a large existing patio that is Ledgestone XL 3 piece. Last summer when we installed our pool we did the Ledgestone 3 piece around the pool. At the one end of the pool and in random spots around the pool the pavers take forever to dry and when they do the look stained and discolored, not anything like the rest of the patio. I have completed a customer concern form on the website twice and heard nothing. I have spoken previously to one of the are reps but now no one is answering me at all after numerous attempts. The job was done in August 2017, we made our first contact in February 2018.
4. Juni 2018
Kommentar von Cambridge Pavingstones with ArmorTec:
Good Morning Patricia,
We reponded to your message on Facebook, March 2nd the same day we received it. Our reply stated that if the base beneath the pavers is holding water they will remain wet. This could be in larger areas, indicudual pieces, or in certain low spots. “Soakers”- pavers that do not reach ASTM C936. We are a NYSDOT Certified manufacturer. Versus meeting ASTM standards our pavers far exceed them. Our pavers absorption is not the issue, that is why you do not have this issue throughout the project. This is not a product issue, so that is why we instructed you to discuss with your contractor. We are sorry to read about your unhappiness, but Cambridge has been in business for over 25 years and have customers who continue to build upon their walkways, driveways, and patios in phases over time. People would not continue to repurchase from the same manufacturer year after year unless they are satisfied with the product. We understand you made an investment and are not trying to minimize your disappointment with the current situation, but what you are claiming has nothing to do with the product we manufactured or its quality.
We reponded to your message on Facebook, March 2nd the same day we received it. Our reply stated that if the base beneath the pavers is holding water they will remain wet. This could be in larger areas, indicudual pieces, or in certain low spots. “Soakers”- pavers that do not reach ASTM C936. We are a NYSDOT Certified manufacturer. Versus meeting ASTM standards our pavers far exceed them. Our pavers absorption is not the issue, that is why you do not have this issue throughout the project. This is not a product issue, so that is why we instructed you to discuss with your contractor. We are sorry to read about your unhappiness, but Cambridge has been in business for over 25 years and have customers who continue to build upon their walkways, driveways, and patios in phases over time. People would not continue to repurchase from the same manufacturer year after year unless they are satisfied with the product. We understand you made an investment and are not trying to minimize your disappointment with the current situation, but what you are claiming has nothing to do with the product we manufactured or its quality.
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