Carolina Lanterns

I handled a commercial project for a good friend's new restaurant. The selection was most excellent, the prices were highly competitive with the big box stores. Well trained, certified and professional staff was a delight to work with. Sales professional Pippa was patient, knowledgeable and highly experienced in her field. The General Manager Victoria was superb in facilitating what was needed from her in all aspects of the project. Now I will be working on upgrading the ceiling fans and a few light fixtures at our home Pippa and Victoria and Carolina Lanterns will be the only place I will shop at. They fit my motto " Be Local & Buy Local ". Thank you Victoria and Pippa, I will see you ladies very soon.

Store does not open at 10 on Sat as posted on their door. After calling their number, I found that they opened at 11 a.m. on Sat. I waited until 11:05 and they never opened. I went by the store at 11:30 and they STILL were not open. I realize it is Bridge Run Sat, but a sign on the door would have been the considerate thing to do. Good thing there are other lighting stores in Mt. P.

They are most helpful with picking out new lighting for my new home. Great showroom with plenty of selection. The saleswoman knew just want I needed and even recommended an electrician to install the lighting.

Sorry to say the service I received was marginal at best. The salesperson I was working with was let go ; I can only presume this is why I did not recieve any updates after our order was placed. I decided against purchasing one item due to the long wait to receive it The credit to my cc was for an incorrect amount, which left a balance owed of over 200.00. All the while, I never received any phone call or email to explain what was going on, nor one update on my order. I spent 1500 on lighting, I would expect much better service and updates on what was going on despite the turnover in personnel. I've heard nice things in the community about this comany, but I did not experience it, and I won't recommend this business to anyone in the future.

Jan Clouse and her team at Carolina Lanterns are respected professionals in the Charleston, SC lighting industry. Whether in their show room or in the home, they are a pleasure to work with and are well versed in all aspects of lighting.

I had worked with Jan and Jennifer when my company was remodeling a branch..of course budget requirements entered into the equation!! I needed a fairly large sized lighting fixture to replace an antiquated chandelier that sat in a tray ceiling..Jan took a look, consulted with one of her designers, choose the absolute perfect fixture, had it installed, and we paid less than what the budget allowed. Her professionalism, knowledge and great taste was exactly what we needed and the " proof was in the pudding " when many clients coming into the branch complimented "my" taste and how elegant the new lighting looked! Of course I gave them the name & number of Jan Clouses' store..Carolina Lanterns!!

Beth at Carolina Lanterns is helping me with our lighting. She has helped me choose some beautiful and different lanterns. I can't wait to see them on the house.