Classic Clawfoot Tubs

Product still in transit, but I ordered a clawfoot surround kit from the website and included a question about the support length needed for tall ceilings. Eli responded very promptly with a thorough explanation of my options. Will update with a review of the product when installed, but based on the quality of order support my expectations are high.

I spent a few months researching various products and companies for a stand-alone cast iron porcelain coated tub. I decided to go with Classic Clawfoot Tubs and I'm so glad that I did. Superior communication, excellent customer service and a high quality product. Prompt and communicative/responsive with questions. One would think it would be as simple as picking out a tub and ordering it but unfortunately it is not that easy if one is like me and has lots of questions. Eli made everything a breeze. If you do order from Classic Clawfoot Tubs, pay attention and read the directions about hardware, care and the specific delivery instructions. Outstanding quality product. I can't say enough good things about this tub. (I wish I could say the same for the plumbers that initially started the job - completely unaffiliated with classic clawfoot tubs) I would attach photos if I could! The 70 inch cast iron double ended model# CAN-CI-OR-DEFR70 is what I have.

We purchased the replacement kits (cradle) for a clawfoot tub that was missing its feet. Despite the assurances on their website, the cradle could not be made to work with our tub. Perhaps they would work on a larger tub, but on a 4-1/2-foot tub, making the frame conform to the curve of the tub would require severely distorting the frame. I contacted the company to initiate a return and was shocked to learn that Classic Clawfoot Tubs charges a $200 restocking fee -- even though the item cost $289! In other words, if you by from them, you are stuck with it as they do not stand behind their products. Buyer beware!

I ordered my tub and hardware a year ago as our bathroom remodel was an extensive one.... so very worth the time. I want to thank you for the quality tub, careful delivery, and great customer service I received from your company and workers. Jill was kind and experienced enough to email me when she noticed I inadvertently double ordered a part. I was very grateful for her catch. Delivery was on time and the truck driver was careful with unloading. When we were finally able to install the tub and fixtures... I was thoroughly impressed with the quality. I had researched a lot of fiberglass tubs and found them to be of such poor quality- frays along the edges, scratches, etc.... so much so that when I visited local stores- they informed me they have repair companies come on site to cover the imperfections with each truckload that arrives. Your tub is perfect and looks like an original cast iron tub so much that people ask me where I found it. It warms my heart to see items made with pride and high quality in the USA. Keep doing what you're doing. I love it and use it every day!! Thank you. Sincerely, Connie

I bought a stunning cast iron clawfoot slipper tub, an English tub faucet that pours out ten gallons a minute, a shower riser, and a drain assembly from Classic Clawfoot Tubs. All are beautiful and of fantastic quality.. My new bathroom is a show stopper! And the customer service from Eli and Susannah was excellent! They were always available to answer my very detailed questions with friendliness, courtesy, and professional capability. When my gorgeous tub arrived, I decided to change my mind on the finish color of the feet. They allowed me to send the brass feet back and exchange them for chrome ones at no charge! Now I have a tub and shower spa to die for, showering under my own personal waterfall, then luxuriating in chin-deep water as I'm cradled in the shiny curves of smooth porcelain.

Recently ordered plumbing parts from Classic Clawfoot Tubs online for my vintage tub. Part of the order was damaged in transit by UPS and never made it to the destination. Before I even realized the situation, Eli emailed me that he already was shipping a replacement, which arrived in perfect condition. Extremely helpful customer service and great quality products !!!

We purchased a 67" Slipper Clawfoot Tub with Lion's Paw and couldn't be happier! Excellent, informative, consistent customer service. Always able to talk to someone directly - never did have to select an option. The tub is beautiful. I chose white with chrome feet. The tub is heavy and my husband and son were very creative in getting into home and into bathroom. We are so pleased both with the excellent product and their customer service. The item was on back order when we purchased it but were furnished with estimated delivery time and it was delivered in that time frame. We had questions regarding installation and again we were given the right advice. This company is amazing. The tub was a splurge and I don't think I'll have a moment's regret. Beautiful!!

I'm a designer who is just started doing bathroom work this year. I was a little bit lost when it came to ordering plumbing parts that would work with the imported Italian tub I had previously acquired (not through Classic Clawfoot Tubs) for my client. When I called Classic Clawfoot Tubs, the customer service rep I spoke with was fabulous (I think it was Bill or Bob) and gave me several options on plumbing that would be compatible with our renovation plan and tub. The plumbing came quickly and despite a back order one the shower ring I had in mind, all went very smoothly. Christopher R.