Classic Stone Gallery

The classic stone gallery experience for me was mix feelings. Sales.....Forget about it!!,Might as well talk to the granite slabs. Management.... They don't care and don't listen to customers feedback, workmanship issues, customer's complaints. My project sucesses and failures: *Sergio...took my order and schedule the measurements. Results----Failed to write my request to add 1/4" around the sink cutout to prevent the visual of the seem between sink and granite. Sergio also failed to add 2" to the bar arm return as per our conversation and demand to Steve. *Steve ..measured and recommend it certain parameters on the counter top. Results - Good, but failed to add the extra 2" on the arm return on the bar section and also to make sure the 1/4 " leap around the undermount sink was tp be done. * Joe..I only spoke to him a couple times and it was mostly to deal with payment and feedback. Results- He didn't listen to my feedback about the screw ups on the cutout and bar return. instead Joe gave the phone to Sergio so that Sergio could denied all my requested specifications on the cutout and bar return arm. Note...Sergio went ballistic and told me that if I didn't pay the 2nd / final payment,they will put a lien my property. BTW: I never even had refuse to pay the final balance due....I was just complaining to Joe about the screw ups that Sergio and Steve have done... Instead I got Sergio to yell on my ear over the phone about,how I keep him after 5pm ”intentionally"and that he was running late,blah,blah,blah...but never accepted his guilt on the sink cutout and additional 2" on the bar return. *Installers- they did a wonderful job,these two Brazilian fellows know what they are doing and I highly recommend them as installers. Too bad they work with unprofessional office staff.

Although we did not obtain Classic Stone services due to other considerations, I commend the professional service of Sergio who gave a lot of time checking out possibilities and answering questions.

I ordered a Carrara marble vanity top with two sinks for my master bathroom. I was very pleased with the service and quality of the product from Classic Stone Gallery. The marble is beautiful. They delivered earlier than expected, although the delivery was very late in the day. The installers were courteous and efficient and did an excellent job on the installation.

We just completed our second major kitchen project with Classic Stone Gallery. On this project we replaced a dark countertop and backsplash with a Picasso marble countertop and a Dunes ( textured like sand dunes ) backsplash. The result was a major improvement to our St. Pete Beach condo. Two things make a big difference in doing such a project ...., quality materials and quality installation. CSG has an extensive inventory of stone slabs from which to choose. Next, the preparation of the marble is crucial ... CSG are artists in cutting, honing, and edging the stone to your tastes. Finally, all can be lost if the installation is not done properly. CSG did a good job with the seams and corners. Stone and under counter sink were tightly placed. Highly recommend CSG.