Fireclay Tile

This could not have been a better experience. From the moment my call was cheerfully answered five minutes before closing, to the follow-through of the delivery, it has been exemplary. I’m so happy to support such a great company that is good to their employees and produces such a fine product. My tiles were shipped all the way to Maine and a couple arrived cracked, but Customer Service quickly replaced them. The tiles are stunning and worth every penny.

Colleen, our residential design consultant was amazing to work with! Albeit, remotely, she was knowledgeable, helpful, patient and had great follow up. We reached out to Fireclay many months before we were actually ready to order and she stayed with us the through the entire process. The tile we ordered, we have used for two projects, both in our kitchen and then bathroom as it was exactly what we had been looking for; we needed a hard to find size and finish and they had it! The process and people at Fireclay was outstanding and I would recommend them to anyone looking for a beautiful handcrafted tile.

Fireclay tiles are truly beautiful, and the designers are exceptional. Katya, the designer we worked with, asked great questions, listened to our answers and helped us pinpoint exactly what we liked best.

Working with the Fireclay team on my bathroom shower for my tiny cabin. They have always been so responsive and quick to answer any questions I’ve had. Great team, with great products!

Not only was the tile absolutely exquisite, the company was a joy to work with! I got help with selection, planning, and even recommendations for installers. Everything shipped to my door intact, and I could not be happier with my new backsplash!

I have installed Fireclay tiles in 3 bathrooms and a kitchen. I love the handcrafted quality and incredible color range. I first found Fireclay because they a B Corp -- which means they are good for people and the planet. We chose Fireclay because the style stood out and is differentiated from more cookie cutter tile makers. They also have a ton of photos on their website helps you imagine your own usage.

I just placed a large order with Kristina Kerley over at Fireclay and her customer service is on point! Very responsive, very communicative, made sure I knew what I was getting into when ordering their tile and I will definitely recommend Fireclay and Kristina to my colleagues ! Sincerely, Mason Wall Account Manager Paulson's Flooring Portland Oregon

It was such a joy to work with Kristina at Fireclay! She took the time to work with me and helped me find exactly what I wanted. She made it fun and easy instead of daunting and overwhelming. She provided me lots of inspiration images and helped get me narrow down my options. I couldn't be more thankful for the time she took to help me make my backyard project all that I want it to be and more!

While I was initially pleased with the look of the tiles, it wasn't until my tile installer showed up to do my backsplash that he pointed out the crazy amount of size variance from tile to tile, making an even and uniform pattern with straight lines virtually impossible. After I discovered this variance, I looked back through Fireclay's website and tech sheets and while they do mention this size variance, it is not prominently displayed or explained nor was it ever mentioned to me by the Fireclay design consultation who I spoke with during my free consultation. As someone who has never picked out tile before, I just assumed all tiles in the same lot would be the same size. I mean, who wants uneven tiles after all? Fireclay should do a better job of highlighting this size variance.

I just ordered my tiles so I can't speak to anything past the ordering process, however, everything to this point has been beyond my expectations. Throughout the course of the past nearly two years I have ordered many samples in the quest to find the perfect size, color, variation level, etc. There was never an ounce of pressure applied to get me to make a quicker decision despite my being a little all over the place for a while. The customer service is supreme! Alisha could not have been more generous with her time offering support and guidance from soup to nuts! Every question I had she answered quickly and fully making sure I was confident every step of the way. I am so excited to receive my tiles and I am positive they are going to look even better than expected.

I couldn’t love the Fireclay tiles I used in my master bathroom, daughters room, and laundry room. They have the best color options out there! I LOVED working with Terapan on tile sizes and colors. Couldn’t recommend Fireclay more!

Their tile are good quality and my customers were always happy with their great selection. I won't hesitate to use their products again!