Heather Browning @ Closet Factory (Fort Myers)

Heather's approach is professional, and very detailed oriented, and ready to satisfy customer input. Makers herself available whenever needed, and willing to change accordingly if necessary.

Heather was fantastic from initial contact through the completion of the project. She was friendly, easy going and very knowledgable of the product and her company. We are so pleased with our closest and the customer service provided by Heather. We will definitely referring her to friends and using Closet Factory again.

We don’t have enough good things to say about the Closet Factory Fort Myers. Designer Heather Krause’s experience proved invaluable as she anticipated storage needs we had not even considered! Her creativity made the final product far more attractive than we expected. Installer Mark was equally impressive with his explaining the process in advance and his “can do” attitude regarding every little additional request we had. He is a true craftsman and perfectionist. Our neighbors love the final product and will use Closet Factory in the future Tim & Vicky Cordes Miromar Lakes

I contacted Closet Factory and was fortunate enough to get Heather Krause as my designer. I has just purchased a new home that had way less closet space than my previous one. Heather spent a lot of time working with me to come up with a design that would give me the space that I needed. She was very patient as I made changes. Closet Factory really worked with me to install the closets quickly. The finished closets are exactly what I needed and the installation work was great. I definitely recommend Heather and Closet Factory for all of your closet needs.

Our salesperson Heather was as enthusiastic about her company as her product. She was prompt in returning calls/emails. Heather strived to make our expectations a reality. She measured our closet's short- and long-hung clothes, shoes, and boxed shoes and drew up a design. I remeasured my clothing with her plans and proceeded to schedule an installation. Closet Factory uses solid hanging bars and shelving which I believe will not chip over time. Other accessories personalize the space for every customer such as gliding belt racks, scarf glides, or cubbies for purses and makeup. The finishing trim around the whole closet install adds to its polished look. Our installer was professional and very competent. He and Heather worked as a team. Heather has turned our 'closet' into a 'dressing room'.

Heather assisted me with a full garage cabinet design, selection, and install. I found her very responsive, knowledgeable, and efficient. She has a sense of humor and was able to deal with my struggles to decide what I wanted.

Heather designed my master walk-in closet and master bath linen closet. She is amazing! She listened to what I needed and incorporated everything we'd talked about, long and short hanging, shoe cubbies, shelves and a makeup station with drawers. She took her time and sent me digital drawings to go over. I could not be happier with the end product and can't wait to do the rest of the house!

Heather provided us with excellent support and advice during all stages of the design and construction of our closets. A very professional and knowledgable designer. She worked on developing the drawings to our specifications, taking into consideration the cost and timeframe for installation. The 3D drawings provided a clear interpretation of what to expect. Heather also worked closely with Closet Factory's staff to ensure that the work was completed in a timely manner and to satisfaction. It was indeed a pleasure doing business with Closet Factory, and in particular Heather and the two guys who came out to install the cupboards. Excellent work.

Once again, the Closet Factory did not disappoint me. Heather Krause was a pleasure to work with and had many great ideas on things that would work, in my odd shape closets. She kept in touch the whole job and always got back to me when I emailed or called her. I highly recommend her and I will definitely call her if I need any other organizational needs.

Heather is a true pleasure to have worked with, a real professional. She was attentive, punctual with the appointments, and she listened to all my requests/design 'needs'. Also, because she has been in the 'remodeling' profession since she was a teenager, she even came up with some innovative suggestions, that saved me some money! Thanks Heather, and keep up the great work!