InSite Builders & Remodeling

We have a beautiful newly renovated kitchen and primary bathroom at our house in Georgetown. Kitchens and bathrooms are complicated and expensive, and we needed a trusted partner. Having previously worked with InSite on another renovation, we had confidence that Steve, Mary and their team had the expertise and resources we needed. The InSite team was highly knowledgeable, professional, and easy to work with. The design team provided a smart architectural and procedural plan and the wonderful crew executed with great expertise and craftsmanship. The InSite team are nice people with high integrity. We are so happy with the finished project and highly recommend them.

InSite Builders did a complete remodel of my Bethesda kitchen in 2009. It was beautifully and professionally done on budget and on time. I rented my house five year ago to tenants who subsequently bought the house. I contacted Insite at various times to do minor repairs and one major appliance replacement (the dishwasher). As a homeowner and landlord, I felt confident that Insite would treat my tenants as professionally and respectfully as they had treated me. I recently sold my house and I have to say, the kitchen looked as good from the day it was finished to the day it was sold 15 years later.

From initial concept discussions, to detail drawings and permitting, to the actual construction (2-story home addition), the InSite team made this a great project from start to finish. We are very happy with the finished project, and grateful for how accommodating and thoughtful everyone at InSite was throughout. This was our second large project with InSite and we would strongly recommend them for anyone in the Bethesda area.

We want to express appreciation for our recent remodeling work at our Bethesda home. From initial discussions, to planning, budgeting, and design, through exterior and interior construction in just four months, InSite was our valued partner and trusted guide, consistently on time and on budget with highest quality workmanship. We are very happy with the new addition to our house: a primary bedroom with ensuite bath, new family room and laundry room. Thank you to the entire InSite Team for ensuring our renovation project was such a positive experience. For InSite Builders and Remodeling, Clients for Life is more than a slogan. InSite turned those words into reality.

InSite was recommended to us by a neighbor who hired them for a large home renovation – much larger than the project we had in mind. We were concerned our project would not be big enough for a full-service design/build firm, but from the beginning, InSite was transparent, professional, communicative and consistent about their process. The owner, Stephen Gordon, was very deliberate in his meeting style and it was clear he had a process and a certain cadence to the business origination process that was developed over many years of practice. His clear and considerate style helped win our business, but his team’s accountability and follow-through during each step of the design and build process (including small follow-up items going on a year post-completion) is what has made us InSite fans. The firm came through on everything they promised. They listened to what we wanted, and we got exactly what we were hoping for from our remodel. Our project manager John was great, as was Tito a skilled carpenter. Their sub-contractors all appeared to work well with InSite and our limited interactions with the subs were positive and constructive. As noted above, even though the project is done, the InSite team is quick to respond whenever we call. We would use them again for other projects in our home and have recommended them to our neighbors.

InSite Builders & Remodeling is the design build firm I chose for my kitchen renovation. They adhere to a consistent remodeling process built on years of experience. The InSite team listened carefully to what I wanted, and there was good communication throughout the job. The quality of the workmanship and the cleanliness of the job site were outstanding. The subs were respectful and really cared about the work. I love my new kitchen, and I would hire InSite again without hesitation.

We had a successful and stress-free experience remodeling our primary bathroom and closet with InSite Builders & Remodeling. The InSite Team listened carefully to our ideas and our hopes for the renovation, and we got exactly what we wanted. They were great communicators throughout the process. Our project manager Rick kept the job site very clean and safe; he oversaw the subs, and the workmanship was excellent. Their project management software was updated daily with photos and notes, and we always knew what to expect. There were no surprises on budget. We are very happy that we used InSite for our renovation and would not hesitate to use them again and to recommend them to others.

InSite Builders stepped in to help replace all of my banisters with a workable and safe solution to my very steep steps. My quality of life recovering from surgery improved immediately. The team was professional, efficient and very friendly. I would highly recommend Stephen Gordon and his team at Insite Builders.

We have worked with InSite Builders & Remodeling on several home renovations beginning with a kitchen remodel and first floor addition and most recently a primary bathroom renovation and exterior patio/jacuzzi installation. InSite follows a well-executed process which results in high quality projects and a consistent client experience. We know we can trust InSite to follow through on their commitments which include on time, on budget and a clean jobsite throughout. The InSite Team values and works hard to earn trust and to exceed a client’s expectations, and they have achieved both on every project they have done for us. Plus, the owners have become good friends! InSite has been in business for over 25 years, and I highly recommend them for home remodeling.

We first used Stephen and InSite Builders and Remodeling some years ago to undertake major changes in our 1940's rambler in Bethesda, MD. When it came time to partially remodel our little master bathroom, Stephen and InSite were first to come to mind. The communication could not have been better. In addition, to Stephen's on-going interest in the project, his project manager Gerry was outstanding. He visited on an almost daily basis to ensure the project was meeting agreed upon goals. The subcontractor who did the work made sure he knew exactly what we wanted, and on those aspects of the job for which we lacked knowledge, he carefully explained the work and made recommendations which had not occurred to us. The budget and schedue were agreed upon and the project was kept on schedule and within budget despite extra work performed. Communication was outstanding throughout with the owner, his project manager, and his subcontractor. With regard to employees and subcntractors, you can be sure InSite use the best employees and subcontractors for the specific jobs at hand. Areas of Imrovement: in our case, none. Areas of Satisfaction: We were entirely satisfed wit all aspects of this job. In sum, we cannot recommend InSite too highly for your design-build project.

Insite Builders and Remodeling always works to get us what we want and for that reason we have had a long-term relationship with them—now 15 years!! We started wIth a large addition to our house years ago and have done various projects since then to include most recently updating a 1950 style bathroom. It looks great;very contemporary. It was very easy for us. Most importantly we trust InSite in ensuring that we are making sound financial and asthetic decisions. We highly recommend InSite.

Our introduction to Stephen Gordon and InSite came a decade ago through the recommendation of a friend. Torn between selling our home of forty years or renovating, we chose the latter which required planning, estimating, demolition, remediation, renovation, and restoration along with thousands of smaller decisions. We were most impressed with how friendly and accommodating InSite management and employees were with what can be a creative, yet stressful process. Our experience with InSite is best summarized in two words: friendly and connected. A distinguishing characteristic of InSite is their connectedness with some of the best craftsmen and service providers in the area. Knowing which subcontractors to choose comes from years of trial and error and on-the-job experience with people devoted to their craft and the principles of economy, punctuality, and perfection. Almost to a person, the subcontractors selected by InSite were craftsmen of the first order…“old school.” We now rely upon InSite for every home maintenance and repair, and they have never disappointed. “Friendly” has now become “family.” Our relationship with InSite has evolved from contractor, to friend, to family. That’s hard to replicate in this age of cyber-contacts and distance transactions. As the Coronavirus pandemic rages on, forcing folks to spend extended hours at home, hardly a week goes by that we fail to be grateful for InSite Builders. They have been, and will continue to be there for us.

InSite’s transparency, honest perspective and reputation earned our trust and immediately put us at ease for our kitchen renovation in Bethesda. Our project manager John was easy to work with, and he resolved any issues quickly and efficiently. Everyone on our job site was professional, and we were impressed with the craftsmanship and quality of work. Also, CDC guidelines were strictly followed throughout the job. As a family who spends 80% of our time in our remodeled kitchen, the difference is dramatic. I highly recommend InSite Builders.

Insight built and installed a new set of custom shelves in my living room. The process from the first day to the last was incredibly satisfying. The design process made it so easy to envision what my new shelves would look like. They even took the time to match the wood accents to what was already in the space. I love it! The shelves are functional and stylish and add so much aesthetic appeal to a once disused corner. The step-by-step process Insight uses is exactly how I like doing business. They are thorough, detailed, and customer-oriented. I enjoyed working with the entire staff. They work as a team and communicate well. The entire project was so clean -- every day they took great care of my home as they worked. I sincerely recommend Insight. Thanks to the Insight staff!

We used InSite Builders & Remodeling for our kitchen remodel, and we were very pleased with the process and the final product. The design process took some time and was well worth it. Our project manager John showed great attention to detail and kept us informed throughout the renovation. Great job!!

We are very happy with both the process and product of our recent renovation with InSite Remodeling . Gerry, our project manager, was outstanding-knowledgeable, responsive and proactive. Any issues were quickly resolved and to our satisfaction, and we are very excited about our new space.

InSite Builders did an incredible job with fixing a very 'difficult to reach' area in my basement to stop a slow leak coming from my driveway. This leak had been going on for years and the damage to the concrete, pipes and electrical outlets was substantial. Stephen Gordon had his team come in to assess the damage and within days work was underway. The quality of work and the professionalism of his crew was superb. Thanks to InSite I now have a totally dry basement that looks brand new. I highly recommend InSite Builders.

Insite is the best ! Thanks to you, we were able to stay in our wonderful neighborhood. You did not one, but TWO, beautiful homes for us. You made them more functional, more liveable and more suited to us . Our experiences with you and your team were A+ . We are Clients for Life !!!

I have used InSite Builders for several home renovation projects over the past 7 years. I have always been pleased with the end results which exceeded my expectations. InSite and their team of sub-contractors have renovated my bathrooms, outdoor patio area including adding a fence, and more recently, my kitchen and basement bar area. In 2019 I relied on the trust and high level of professionalism of the InSite team to undertake the transformation of my kitchen and basement bar. InSite was helpful in resolving a number of technical challenges, especially in the design phase. The InSite team was focused on adhering to the schedule, ensuring the quality of work, and attentive to keeping the job site clean. I strongly recommend InSite Builders for remodeling projects.

We were very pleased with our experience with InSite Remodeling for our master bathroom renovation. They were good and timely communicators and always let us know ahead of time what was going to happen and when everything was going to take place. Our project manager Gerry was excellent at keeping things clean during the renovation. It made it very easy for us to live in the house during the renovation. We spent a lot of time up front on the planning, so that when the time came to start the remodel, everything was done quickly and efficiently. The subcontractors they used were very nice, quiet, polite and they got in and out. Most importantly, the master bathroom turned out beautifully. We are very pleased and recommend InSite for your home renovation.

Insite was a great choice for our apartment updates. They provide everything from designer services to the smallest detail of finishing. A major reason for choosing Insite was the ease with which we were able to make choices. Stephen was very professional and inspired confidence that the project would proceed as planned, on time and on budget. All of the team members were excellent. They were very neat and respectful of our home. There was good communication from John, our foreman on what to expect each day. We highly recommend Insite.

We have used InSite Builders & Remodeling for several home renovation projects in Bethesda, and we have always been very pleased with the end results. For this last project, we needed to solve a multi-faceted water problem stemming from preexisting conditions. I can't say enough about the workmanship and quality of the people associated with InSite. Our project manager Gerry Travis always went the extra mile, and always responded with, "no problem" to whatever request we had. The InSite Team showed innovation and creativity in their approach to resolving the issues. I highly recommend InSite for any and all of your renovation needs.

We recently completed a job in Bethesda with many moving parts (big kitchen project, also pieces of every room on the main floor, and a laundry room remodel) with InSite Builders & Remodeling. Everything was agreed to prior to our departure, and we left for 2 months giving them complete access to our house and trusting them to complete each phase of the project. When we came back, we walked into what felt like a new house. I highly recommend InSite Builders & Remodeling for your new remodeling project.

I have known the President of InSite Builders & Remodeling for many years, and I used InSite to remodel the bathrooms in my home in Bethesda. They did a beautiful job, so when I noticed structural issues with the walls of my basement and mildew on the basement walls, I didn’t hesitate to call InSite again for help with my basement renovation. I like to use people I know and trust, and I have a lot of trust in Stephen Gordon, InSite and the quality of their renovation work. Working with the project manager John Campitell was great. We meet weekly to review the progress of the project and what to expect in the upcoming weeks. I was impressed that all of the digging and repairs in my back yard were done carefully and by hand, no machinery was used, which did not upset the integrity of the soil. I also appreciated that InSite sent a letter to our neighbors informing them that InSite would be remodeling my house and giving neighbors a name and number to contact in the event of any questions or concerns. I highly recommend InSite Builders & Remodeling for all remodeling needs.

have used InSite for several renovations, and I trust them completely. I was out of town for the whole remodel and came home and found the house spotless. The quality of the work was excellent, the punch list short. I am very happy with my whole experience. I was particularly impressed with the project manager, John Campitell, and his abilities to get things done. In fact, I was so impressed with his organizational skills that I asked him to marry me! I recommend InSite for any project you might have.

Working with InSite has is always an enjoyable and professional experience. Their attention to detail and the communication between client and team is impeccable! InSite truly brings the clients vision into reality.

InSite provides a very organized process, We liked the steps in the process, and we always knew exactly what to expect and what was coming during the entire renovation. The people assigned to the project, John, project manager and Debbie, designer, were excellent, The were hand selected for our renovation, and they were perfect for us. I'd like to keep them around! John, project manager, is so calm, so reassuring, and his attention to detail is unparalleled. Whatever it takes to get something done, John will do it. He takes care of the client which we appreciated so much. He really cares. The creativity of the design and the will to make what we wanted work was amazing to us. The assistance that Debbie gave walking us step by step through the selection process was invaluable, and we credit her with so much of our happiness with the end product. I could not have done it without her, and she has become a great friend through the process. The kitchen was completely opened up, and we were worried that the existing conditions would prevent us from getting exactly what we wanted. This was not the case, however. Magic happened! We got everything and more that we could have wanted. InSite completed the job on time and were very diligent about making sure that all punch list items were accomplished.

What is more wonderful than the first shower in the new bathroom or the one a month later? In this case, they just get better each time! Everything was done efficiently, professionally and with great courtesy. There were no messes for me to clean up.All the subs cleaned up after themselves daily. The project manager came by regularly to confirm status so that when I returned from overseas the work was completed to my satisfaction, and the bathroom was ready to be restocked. Whenever the need arises again, I will only call InSite.

I have worked with InSite Builders on multiple projects over many years. Every experience I’ve had with them has involved top notch professionals, who are well organized and very clean. Thank you to the whole team for all your hard work. After developing commercial and residential real estate for 35 years, this is the most professional and best company I have ever encountered. InSite is always my first choice for anything to do with building or remodeling. They are the best!

InSite Builders has been lovely to work with as we have started to think about purchasing a home in the not too distant future. The InSite team is highly professional, extremely personable, and most importantly knowledgeable. I would (and have!) recommend InSite to my friends and plan to hire them once we become homeowners!

InSite Builders helped us remodel two bathrooms in our 45 year-old house - a "Jack and Jill" and a master bath with walk-in closet redesign. InSite was very helpful in staging the two projects so that we could continue to live in the house during construction. We were pleased with the project manager, Dennis Beane, who kept us informed almost every morning - "breakfast with Dennis" - became our daily routine! We are pleased with the end result and would call upon InSite again for any future remodeling needs.

Working with InSite Builders is without comparison. As a professional trade contractor and a homeowner, I appreciate the value of an organized craftsman. InSite Builders has shown how organization and innovation in the building process can translate into value for the homeowner. This combination is not commonly found in the construction industry, and InSite uses it to deliver a high quality product and less stress in which it is delivered. I feel their approach and talent of their team makes them one of the top contractors in the Washington DC Metro Area. Alan Pumphrey President New Age Electric, Inc.

I have known Stephen Gordon for over 30 years and worked on numerous projects with the InSite Builders staff. InSite Builders exemplifies all the characteristics of a successful General Contractor. Honesty, Integrity and Knowledge are not just words to InSite Builders. They represent the core of all InSite Builders business dealings. InSite Builders always strives to meet and exceed the customer expectations on all projects, small or large. I would recommend Stephen Gordon and the staff of InSite Builders for any home remodeling project.

We had a top notch experience working with Insite Builders. In particular, we appreciated Stephen's ability to work with us on best use of our budget for the highest quality outcome. Our project manager Teddy did a stellar job setting our expectations, being available at a moments notice and always following through on our needs. Hats off to Dale, Harvin and extended teams - thanks to all we have a house that not only we, but family, friends and the entire neighborhood adore!

We came home from Atlanta to our new kitchen and powder room- we LOVE them! It feels like a whole new house!! So many thanks to the whole InSite team, such an amazing transformation and they were great with our whole family, especially our 3 young boys!

We highly recommend Stephen Gordon and Insite Builders. We remodeled our second floor adding a bathroom and remodeling our master bath and closet. Dennis Beane, our project manager, was instrumental in delivering a top quality project, on time and within our budget. We are so happy we used Insite for the remodel and really enjoyed working with them!

Insite did a great job of building our new covered porch/deck room with fireplace. It is our favorite place to sit now, reading, napping or having dinner. They were very thorough and skilfully solved a number of technical challenges. Highly Recommended!

We have done multiple successful projects with InSite Builders throughout the years with our most recent one just wrapping up. We had an exterior siding replacement, and the quality of work was, as usual, top notch. We have been very pleased with our Project Manager, Teddy. The communication, presence, and capability he demonstrated during our project gave us peace of mind that we were in great hands. The job site was kept tidy, the project was completed on time and on budget, and they definitely stand behind their work. All in all this has been a very good experience and performed at a level we have come to expect from InSite Builders. We are customers for life.

InSite Builders did an excellent job partially renovating our home. Steve and Dennis, as well as the carpenters and painters, are wonderful to work with. They are very thorough. No surprises. You get what you expect from a top notch contracting company. We are very happy with the results.

We hired InSite Builders for a basement remodel based on a recommendation from a friend. We were happy with the communication from the staff, the experienced Project Manager, and the level of craftsmanship performed throughout our project. InSite handled everything from the architectural design to the permitting, and provided thorough supervision during the entire renovation. The specialty tile they suggested to us was great on our bare feet in the winter; the heating system was installed expertly and worked well; and our basement was warm and toasty all winter. The built-in bookshelves were beautifully constructed, installed professionally and look better than I could have imagined. I cannot say enough about how knowledgeable Dennis Beane, the Project Manager, was and how easy it was to work with him. I highly recommend InSite Builders for your future remodel/renovation needs.

Five -star rating from start to finish on our Elliott Road basement and four-bathroom remodel. Over the past few years I noticed In-Site doing work in our neighborhood and after talking with our neighbors and seeing how happy they were,I called In-Site and set up an appointment. My husband and I met with Stephen Gordon and were impressed with what his company offered. Because they work primarily in Bethesda's surrounding neighborhoods, Stephen understood what these homes needed when renovations or remodeling were called for. We have a large basement with a big rec room,laundry room, storage and a bathroom with a shower. We were looking for a fresh,airy space in the rec room, a remodel of the storage room, laundry room, and bath. Stephen immediately got our vision. Before meeting with him, we had gotten bids from two other contractors who also work in the area. With each of them we felt they really didn't understand what we were looking for. Bids came in and although In-Site was the highest they were willing and able to meet our budget with other good options and suggestions. Friends and neighbors had told us the importance of a good project manager who could handle problems quickly and efficiently. We met project manager Dennis Beane, liked him immediately , and signed the contract. The success of this renovation project was largely due to Dennis. Friendly and very competent, he kept the project moving on time, handling problems quickly and pleasantly. Daily he kept us abreast of what was going to happen. Dennis made sure things were done properly and we were happy with the result. The basement area is beautiful. In-Site also renovated three upstairs bathrooms and they also came out perfect. Here, too, Dennis helped us make decisions when we were unsure about some of the bathroom issues. His advice was always good. We love the new bathrooms. Lastly, In-Site continues to take care of their clients, After the project was completed in late fall, a minor issue came up with the gas fireplace installed in the basement. Dennis had someone fix the problem that week. To sum up, In-Site does excellent work and we are very satisfied customers.

Every day I look around my new kitchen and all the work Steve Gordon and InSite Builders did around our house, and I am grateful and delighted. Their commitment to quality and excellence is written all over the work they do.

InSite Builders has done several jobs for us. They completely removed an outdated master bathroom. They moved walls in our basement creating a great family room out of a mishmash of unusable rooms. The last job was adding a portico on the front of the house, replacing the front hall flooring, and renovating the powder room. Stephen Gordon was a true professional. He was available, approachable and responsive. He met with me weekly. He responded quickly to all phone calls and emails. His staff and subcontractors were pleasant, punctual and respectful. Remodeling projects are always disruptive and dirty but I felt that every effort was made to minimize these problems. I would hire them again and can recommend them wholeheartedly.

InSite did beautiful work for us. We were able to leave town and have complete confidence that the project would be done to specifications. We have complete trust in their ideas, their workers, and their employees. We will use them again.

I had the pleasure of helping the Insite team, to catch up on their photography needs. They had been so intensely busy for so many years, that there was never a chance to get it done. It was an intense amount of photography in a short period, & it could easily have been a negative experience. You know spending money, taking the time away from work.... But let me tell you. These are very wonderful people with dozens of very satisfied customers. Close friends to many. The quality of the work was flawless, & I see everything. It was just such an easy pleasure from all points of view. Love Insite & I would highly recommend them for quality, ease and how they deal with money. Super honest & giving! Best........Ken Wyner www.kenwyner.com

Two additions to home originally built in 1936. Added bedroom, full bath, sunroom, remodeled and expanded kitchen, resided home, upgraded and remodeled existing rooms, added back patio with retaining wall. High-quality work, excellent subs, excellent project management, excellent communication.