J & J Elite Carpentry Inc.

I'm very disappointed to hear Gene's inaccurate version of events. I met with Gene on May 6, 2017 to collect the balance on the work we had completed. At this time he brought to my attention that the 1st landing was a little rough and needed to be lightly sanded. I told him to hold back $200 from the final balance, and that we would schedule a day for the touch up. I advised him we were very busy and we'd take care of it within 2 weeks. On May 14, 2017 my father passed away, and during this very difficult time both my mother and I became ill. I reached out to Gene to inform him of the situation, and that I wasn't sure when I would be able to complete the touch up as I had to step away from the business to take care of these personal matters. Gene relentlessly called, texted, and emailed in the days that followed. His lack of compassion and understanding truly frustrated me, and I decided to let him keep the balance to have someone else do the touch up. Gene then proceeded to leave bad reviews on Facebook, Houzz, and BBB in an effort to hurt my business, but anyone who is looking to work with us can get an accurate sense of the quality of our work by viewing the over two hundred 5 star reviews we've received in the 10 years we've been servicing homeowners.