Primrose

I wish I'd looked at more independent review sites about Primrose.co.uk before I wasted over £180. My tracking code showed still "being processed" for my delivery dates so I phoned them and was told by a man named Tumelo that my 4 x 6ft bamboo plants were out of stock (contradicting their website info). I was told my refund would be processed and my order cancelled. The following day i received an email to say delivery would be made today but I could refuse delivery. Not possible as nobody home, I informed them. However, when arriving home from work there were 4 x 6ft tall boxes at my front door - all of which contained plants 2ft tall. I tried to call to have them collected but am told "all agents busy, try again later". Further phone calls get same response. An email was sent with photograph and a refund request together with a question asking when they would collect this unwanted delivery. So far all unanswered. Watch this space, but I'd suggest avoiding this company.

Very poor indeed ! Ordered lights and stressed how vital it was we received them on delivery date agreed as they were to go abroad. One paid for received absolutely no contact or update and had to chase them only to find out they had not sent lights, now told refund will take 3-5 days to process. disgusting service wont not order from them if they were the last supplier on earth !

I bought the Sail Shade I purchased from Primrose. Creates a shady space in your garden with more colour and style than an awning. The children just can't get enough of playing underneath it.

Selwynd Half Barrel Charcoal Barbecue was a fantastic buy for me. Good for summer usage especially when we have family gathering /parties. Wide surface area to cook your food quickly!

Absolutely delighted with my waterfall that I ordered! Arrived promptly and was very easy to assemble - now my living room looks just epic.