Royal Oak Railing and Stair

I went to Royal Oak Railing and Stair to have a simple railing made for my basement staircase. I gave them the measurements and photos of the staircase. I spoke with Blair and he had some ideas for the job that would improve the look. He told me they were extremely busy at this time but Blair DID get the railing done for me. It took a little longer then expected but it is now done. I want to thank Blair for taking on this small job when they were so busy. Thanks again.

We want to thank Santos for coming and giving us our estimate soooo quickly and for being so supportive, helpful and professional. He advised us right away that ours was a small project. An oak railing and oak nosing for our upper hall and that it would be about 3 weeks because Royal Oak would use our little job as a filler. They called us before the three weeks were up to make arrangements for installation. Cody came on the day, as promised, and did an AMAZING job. We were/are thrilled. We recommend them without hesitation.

Royal Oak Newmarket is an exceptional business. My husband and I wanted to fix the existing staircase which had broken railings and spindles. The posts needed to be replaced. The staircase had become a hazard and an eyesore. Careful planning was made in the showroom with Santo, the salesman, who showed examples of materials that were possible for the project. And thanks to Dave, a persistent and conscientious installer, and his trainee Colin the stairs look wonderful and highlight the entry and living room. There is some finishing left to do by us, staining and painting to match our preferences. I would highly recommend Royal Oak.

We used Royal Oak Railing first in 2010 for our loft stairs and we are currently using them for our 2014 home renovation. They are extremely qualified and outstanding prompt customer service. They are always so quick to satisfy I would never use anyone else. 5 star company great rates. You won't be disappointed.

We hired Royal Oak Railing and Stair after they came recommended to us by another company during our renovation. The sales consultant was very helpful and patient, and really took the time to go over all the details with my wife and I. Not only was the project completed early, but the stairs look amazing. We couldn't be more pleased with the outcome. We definitely recommend Royal Oak to anyone looking for a flawless staircase.

I received a quote from Grant at Royal Oak Railing and Stair. He is pleasant and very professional. Grant also sent me pictures of his company's previous job which was exactly what I was looking for, a open riser staircase with a wood & glass railing plus new wood basement stairs. I would of had the job done yesterday but I'm still looking for a contractor to do some drywall patchwork to accommodate the new stairs and to remove my old staircases. I'm hoping to get it done by March/2014. Also Royal Oak Railing and Stairs was referred to me by Douglas Design Studios in Toronto free of charge. Update 08/2014-The stairs are in & they look fantastic!!!!!!! Grant & his team from Royal Oak Railing & Stairs delivered exactly the look we were going for.