Southern Yellow Pine Direct

Heather has been so helpful and her knowledge of flooring surpasses all others! A simple inquiry turned into many texts and emails to assist us in our flooring replacement after a hail storm caused roof leak! Thanks and talk again soon!

A worldwide pandemic, and a 10 month old later and we still gush over the impeccable customer service and quality we received from SYP Direct! In early 2020 we were almost victims of engineered flooring and Lumber Liquidators, so when we found SYP, it felt too good to be true. After seeing photos online of other flooring SYP offered, we were interested but still apprehensive. We reached out to the SYP Direct team via the website and heard back promptly. We spoke with Jason initially, which felt like a breath of fresh air, he was super informative and confident in his product. We discussed the type of flooring we wanted and went through the gamut of questions about acclimation, treatment and longevity. He also provided us with an estimate, including shipping from MS to California, we were SOLD. We hadn’t found anyone that topped the price or quality anywhere on the West Coast. From there we spoke with Heather regarding shipping, which was a bit intimidating as we live in a remote area, but she handled it like a PRO. She made sure we had all the info and help we needed before finalizing everything. When the flooring arrived we were blown away by the look and feel, just gorgeous. There was minimal damage from shipping and it is actually BAREFOOT ready! We acclimated the flooring per Heather and Jasons instructions and within a couple of weeks started our flooring project. We decided on a natural tung oil finish with citrus solvent, as we wanted the least amount of chemical fumes in the house while expecting a newborn. Its a light stain, but water resistant and darkens with the added layers, and so far we really like it. So if you're searching for gorgeous, long lasting flooring, with no for your next project, SYP Direct is your one stop shop. What you see is what you get. Not to mention, one of our favorite, added bonuses has been taking the wood planks used for shipping the flooring and making garden beds! Photos below. Thank you so much Heather and Jason, SYP is a gem!

I was about to put laminate flooring in my home to save money. I was led to believe that laminate is a wood product – a cost effective alternative to expensive real wood. I now know the flooring business can be very deceptive. I want to thank Jason for his tireless blogging about the truth about laminate flooring & the actual harm this fake - NOT WOOD - product causes the environment. I had no idea! We decided to purchase the prefinished heart pine floors from the Bayou Rustics line, it just arrived today and we could not be more pleased! It is beautiful! We have the natural look that we wanted and were thrilled that we were going to have wide planks in long lengths but were surprised that they are actually all long…seriously, all the boards were 10’ & 12’ long…all of them! We thought the only width in our budget was 5” which seems to be a standard…these floors are 7” wide! As soon as we install, we will be sending pictures but I wanted to send this thank you right away. Thank you Jason for educating us and saving us from making a terrible, regrettable mistake. Thank you Heather for insisting that your prefinished floors be above and beyond what’s out there now, especially for those of us on a budget and I can’t say enough about your great customer service from beginning to delivery…oh, and the great prices! Another perk, I learned that above 5” – boards become planks – I like the sound of that! I cannot wait to show everyone my brand new real wood heart pine long length wide plank floor!!!

Jason and Heather were beyond helpful when it came to helping me decide which floors I wanted in my new lake home. I was certain I wanted pine but Jason helped me to understand the difference in quality and cut and I am forever grateful for all the knowledge he gave....literally 7months before I ever placed an order with him. I went with the Knotty Pine and LOVE the end result. They shipped color samples back and forth to help me decide the exact Rubio Monocoat color I wanted and made the decision process a beeeze! My floors are ALWAYS the first thing people compliment when they come over and they are one of my absolute favorite things about our home. They are the perfect width and color and I’m thrilled with the whole process.

SYP Southern Yellow Pine Direct - I call it, Heather & Jason - is *the* best! They gave me the best price, suggested affordable shipping company and then updated me with the tracking of the shipment. And their product is beautiful and excellent - each and every plank is straight. SYP treats its customers with care. I especially enjoyed their advices and the follow-up email exchange, always professionally and deftly done, and with Southern friendly touch. SYP sets good old example. This is how business, on-line or or not, should be.

By far the best experience I had during my construction process. The people (Jason and Heather) are top-notch and easy to work with, and my floors exceeded my expectations--and I always have lofty expectations.

We finished a garage apartment with #2 knotty pine and are just love the way it turned out. We were skeptical at first because the price was so good, but pleasantly surprised when the flooring arrived. We wanted a natural look so finished it with 4 coats of waterlox. Heather was extremely helpful, ordering and shipping was easy. We over-ordered so used the excess to make a sliding bedroom door and small storage area doors. Everyone who visits comments on and asks where we got our flooring, and of course we tell them! We are looking forward to our next project and working with Heather and Jason again.

Southern Yellow Pine Direct really went out of their way to make sure everything was shipped and delivered right on schedule. I had the added bonus of ordering right as hurricanes were slamming the southern U.S., which stopped trucking for a while, and Heather wasted no time contacting the shipping company to ensure things would work out. The wood looks great, and I used the larger pieces (that came free) as the shipping container, for shelving, etc. I was a little hesitant to order something like this through the web, but can't recommend them enough if you are looking for quality pine flooring.

When it comes to customer service you can’t get better. Both Jason and Heather were outstanding in every step of the processes. No pressure, just honest, upfront people selling a great product. We knew we wanted wide plank flooring in long lengths but were unsure of the details. Jason talked us through the products and in the end found us wide plank (8”) white oak at an amazing price. Once ordered, Heather takes over and provides information on every detail to make sure you get your floors in a seamless and stress free manner. We continually recommend them to friends and couldn’t be more happy with the experience.

My wife has want to get rid of our 1987 carpet and replace it with tongue and groove flooring to match our kitchen, foyer and dinette area. I had been searching around for flooring for a while and everywhere I looked the cost was too high. Then I found Southern Yellow Pine to research there cost for flooring and shipping cost. Their web site showed the cost flooring to be in my range but was still concerned about shipping cost of 1000 sq. ft. of their 6" pine flooring from the southern states to Wisconsin. Jason was very easy to talk to and answered all my questions. The floor pricing was perfect and the so was the shipping, only about $350. With this great new I decided to move forward with my order. When I ordered I told Jason this was a special gift for my wife on our 30th wedding anniversary. Would it be possible to get it delivered on the day of our anniversary? Jason was very helpful in getting everyone involved on the same page for this surprise to happen on our anniversary date. Everyone was notified (the mill, trucking and sales) that if they called and my wife answered to not let her know what was going on. I was kept informed on every step along the way so I knew the status of my delivery. Everyone was wonderful to deal with and very helpful. It was the day of our anniversary and the delivery showed up on time and my wife was very surprised. We unloaded the 240 pieces of the 6" x 10' pine flooring into the house and the let the fun begin. I laid the flooring myself over the next two of months moving from room to room. We did our master bed room and walk-in closet, hall way, living room and two bed rooms. The flooring went down with no issues and the boards were perfect. Very little sanding required and once stained and varnished the floors turned out great. Very please and glad we worked with Jason and his team. Great place to by flooring from at a great price.

Great flooring product. Very professional company. When I had an issue with the shipping company, they straightened it out. The flooring project turned out great.

Jason and Heather were both very helpful with our flooring purchase. From the first call making inquiries to the follow-up call after our delivery they were friendly and resourceful. We even had a hurricane and weather delays between our purchase and delivery and it all worked out very smoothly. All around I’d give them 5 stars.