Shade Lady of Las Vegas

TERRIBLE, TERRIBLE, TERRIBLE. Doesn't return calls, Misses appointments, just plain bad. Check out her website & see some pictures I posted. You wont believe that she told me the day before that my awning was fixed. I dealt with Tess for about 8 months & my awning is still not fixed. It's to bad I can't get that 1 star off. She deserves NO STARS. Please go to somebody else, anybody else, you don't deserve the aggravation & stress she put me through for about 8 months & still never finished job. 2/21/19 She also left awning where it doesn't come in all the way so rain & snow, yes snow, accumulates on awning. A really unprofessional job was done.

We had our motorized XL sunsetter installed in July. One week later it began to lean to one side. We have made several calls to Tess as well as the installers she had do the job. We can get no help in fixing this crooked sunsetter. She assured us if we had any issues just call. As well as the installers. Just call if you have any problems we will fix it right away. Two months later we are still looking at a crooked sunsetter. We spent $4K and are very disappointed!!