Masterpiece Closets & Storage Solutions

I contacted Masterpiece Closets to provide me a proposal for a master closet design. Cris Smith, a sales representative with Masterpiece Closets came out to my home, took measurements, and provided me with a design and price approximately 72 hours later. The proposal from Masterpiece Closets was very basic and included one single line item showing only the price. I received several other bids from other local closet design companies that same week, which Masterpiece Closets was aware of. I made a decision of which design I preferred and contacted Masterpiece Closets to prepare an estimate based on the design that I wished to be installed in my home. Cris submitted the design and responded with a drawing and price approximately 72 hours later. After having received the price from Masterpiece Closets it was still more expensive than a competitor. At the bottom of the Masterpiece Closets proposal it states in part, “Ask about our price and quality guarantee. If you find a better design or one for less money, we will match that design & beat that price by 5%, provided the specs are similar.” I contacted Cris and inquired as to what Masterpiece Closets would need from me in order to accomplish the price match and 5% reduction in price. Cris advised that they would need the design and proposal from the competitor, to which I sent both the same day. The following day after not receiving the requested Masterpiece Closets proposal update, I contacted my sales rep, Cris and asked for a status update. Later that afternoon I received an email from the Owner/President of Masterpiece Closets Ted Wettstein. The email in short stated that Cris had already provided me a ‘discount’ and Masterpiece Closets would not be changing their price (contrary to their price and quality guarantee proposal language.) Buyer beware that this company’s guarantee is meaningless, they do not follow through with their own contract language, and does not deserve the public’s business with this lack of integrity.

Ted and his team were professional, knowledgable, and efficient. Our closet is beautiful and is a lovely addition to our home. I would highly recommend Masterpiece Closets.

They came quickly, scheduled installation quickly, and installed a quality product with no problems. Their finished product is superior to others in the area and their professionalism is beyond reproach! We may use them for the garage storage also.

We have used Masterpiece closets in many of our projects. They produce a quality product and always on time. I highly recommend Masterpiece Closets. Ferwerda Interior Design

To all those builders, home owners and subcontractors looking to choose a Quality First-Class "Custom Closets" company, you will make the right choice by going with Masterpiece Closets & Storage Solutions! Larry Stuart Hospitality has worked closely with Wayne Clark for the past 10 years. We have had Masterpiece Closets perform services for 3 of our properties. Wayne/Masterpiece Closets are all about Integrity, Honor, Respect and Quality/Value being delivered to their Guests/Customers. They stand by their word, work and service delivery. If you need your closets built out ~ There is only one choice from our perspective ~ MASTERPIECE CLOSETS!!! Please call if you need any further acknowledgements regarding their incredible product/delivery. Respectfully Yours, Larry Stuart President & CEO Larry Stuart Hospitality (407) 721-2400 Cell www.larrystuart.com www.cariberoyale.com www.wylandflorida.com Fox News Hospitality Expert President FL Cornell Hotel Society 76'