Van Dyke's Restorers

Name: Van Dyke's Restorers
Address: 3507 Cokesbury Rd., P.O. BOX 52, MO, 63353, USA
Telephone: +1 864-330-4339
Rating: 2.2

25 Bewertungen

Inneneinrichter & Interior Designer

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Über uns

Vandykes.com was designed with you in mind. It was constructed to help inspire your home improvement projects. As you browse our website, you will find ideas to help you restore or update every room. When you decide on a home improvement project, you can rely on Van Dyke's Restorers to supply you with the very best merchandise at the best price. We are committed to bringing you new products to fuel your imagination. Visit vandykes.com regularly to see the latest products we have to offer along with storewide specials. Whether you choose one of our many new items or a "customer favorite" that we've carried for years, one thing is for certain-you can choose Van Dyke's Restorers with confidence to help make your house a home. Van Dyke's Restorers has been providing quality products to make a house your home since 1984. Van Dyke's Restorers, Your Restoration Partner, offers you an unequalled selection of restoration supplies. Our company started 27 years ago, providing hard-to-find restoration supplies to both do-it-yourself enthusiasts and restoration professionals. From there our product line continued to expand to meet the needs of our customer and offers a wide selection of home improvement and building supplies. We specialize in unique home products that encompass the different eras of home design including Victorian, Arts and Crafts, Mid-Century, Traditional and Transitional. We offer a wide variety of hard-to-find specialty hardware and components for restoring antique desks, tables, chairs, dressers, hoosier cabinets and much more. If you are remodeling or building and you aren't interested in creating a cookie cutter home, we have the products that allow you to put that custom stamp on your home that makes it uniquely yours. Browse our website. From hand carved corbels to solid decorative home hardware, from hand forged door hardware to unique designer cabinet hardware, you are sure to find the quality products to make a house your home. Van Dyke's Restorers offers quality products, convenient shopping and personal and professional customer service. Shop 24 hours a day, 7 days a week via our website. Knowledgeable, helpful customer sales and service representatives. Quality products backed by our satisfaction guarantee. Starting with quality products from Van Dyke's Restorers will help you experience years of enjoyment from a project well done.

Kategorie

Inneneinrichter & Interior Designer

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48 Projekte

Premier Copper

Moldings, Trim & Brackets

Schaub: Knobs and Pulls

Classic Hardware Flower Center Ring Pull

Ring Pulls

Restorers 5 Inch Iron Black Rustic Padlock

Gate Padlocks

Capital Lighting Fifth Avenue 4 Light Vanity Fixture

Light Vanity Fixtures

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Angaben zum Unternehmen

Unternehmensname

Van Dyke's Restorers

Telefonnummer

+1 864-330-4339

Website

www.vandykes.com

Adresse

3507 Cokesbury Rd.
P.O. BOX 52, MO 63353

Follower

96 Follower

Social Media

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Referenzen

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25 Bewertungen für Van Dyke's Restorers

Neueste zuerst

Top Level Construction

Terrible customer service. Paid $60 for overnight shipping and then come to find out that it takes 5-7 days to ship. Shouldn't have an option to overnight something if you aren't going to ship it out in 24 hours. Basically said nothing they can do. Do not use.

13. April 2023

Phillip Petit

DO NOT BUY FROM VAN DYKES, no communication, found out an order I’m made 7/5/22 was back ordered until NOVEMBER!!!!

14. Juli 2022

mj_1776

Bought a elaborate fringed Victorian lampshade that was shipped and arrived in good time. Unfortunately, the beige shade appeared defective with pink streaks. I emailed and called in. The email was never answered. The call in with nice people was not recorded in their records nor was a return slip emailed to me as I called in the next day. Found out after having the lampshade a couple of days that the pink streaks were likely mold and they had happily disappeared so I am keeping the lampshade. Good thing I did not have to deal with incompetent administration at Van Dykes.

9. September 2021

amandaktodd928

A level of ineptitude that is remarkable. Ordered a table leaf, which arrived split down the middle. Requested a refund, first by email then by phone. Send pics, they said. I sent 2. Waited. Called again. We need pics, they said. I re-sent. I have now sent the same 2 pics FIVE times and just followed up with them again. "Looks like we're waiting for you to send pics" they said. Now looking for a concrete post to bang my head against.

2. März 2021

The Bunker

INEPT. I will never again do business with Van Dyke's Restorers. Spoke to Customer Svc on Friday to place an order for brass mesh (for cabinet doors); checked inventory and i paid extra to have expedited shipping, so that I would receive on Tuesday. Got my confirmation on Friday evening. Tuesday comes, no pkg from VDR...Called Van Dykes and was told "your products are still on back order, we have not rec'd them yet." WHAT? You confirmed inventory, then charged me more to quick ship. Now you are out of inventory and didn't even bother to call or email with my info on-hand? UTTERLY UNPROFESSIONAL AND INCOMPETENT. I will never again rely on Van Dyke's Restorers for any products. They simply cannot be trusted to do as they say they will do. I will buy junk from China and trust having it shipped across the globe before dealing with the incompetence at Van Dyke's Restorers.

9. April 2019

cwood54321

Over the past year I’ve ordered many products. This time, ordered 6 weeks ago, they called me the day after my order to confirm the address. Four weeks later my builder still didn’t have the pulls. Called, customer service they said, I need to talk to upper management. Seems to be back ordered. Really, why didn’t they say that 4 weeks ago. I let one week go by, no contact from them. I called again, this past Monday. Again I hear I need to talk to management. I said I want to talk to management. Supervisor get on line, says she was on vacation last week, but it appears they are in stock and she will expedite the shipping. Today is Saturday, 5 days after that call. Builder still does not have the pulls, and I’ve received no communication from them. So disappointed.

18. August 2018

Shannon T

Products don't come directly from them, they are just a 3rd party vendor. You are then stuck with a 20% restocking fee on any return. Much better places out there to order from...skip this one.

4. Januar 2018

David Hart

TERRIBLE experience. I ordered a Library Rolling Ladder Kit total cost $1,370 When it arrived it was missing 2 x Rung Supports - which were extras that I paid for. 8 x Screws for the ladder were missing And the bracelets I ordered seem not to work with the ladder rolling kit i ordered. This i guess is my fault however it would be great if on the website it said in RED ‘ONLY WORKS WITH XXX’ As now i’ve had to get my contractor to remove the bracelets and re-finish my furniture. I emailed on Sunday hoping that the problem would be addressed on Monday morning. Tuesday came and i called at 9am and was put on hold and told the system was down and nothing on Tuesday was achieved. In fact at 1 point i was told they should have an answer about missing parts with in 48hrs…. Christ were in 2017 !!!! Now its Wednesday and still nothing is solved. I’m currently on hold speaking with a young man who has put me on hold for the past 11 minutes and has told me ‘Lunch is just 30 minutes and someone higher up should be back and can call me later’ What terrible service

26. April 2017

Patricia May

On January 9, 2017 we ordered over $800.00 worth of material to build a large mantle which will be finished with enamel paint. We received all but the two bottom pilasters and contacted the Co to inquire about the last 2 pieces. They told us they were backordered. We waited again for past the backorder date and was told again it was backordered for an additional 2 weeks. Once again we waited and again called after the backorder date and was told it is now backordered till April. My husband said he would buy an upgraded wood (maple) so we could get the project finished. Today we receive OAK which will not paint and will not look like the other smooth woods we purchased. This was after he called them 3 times to make sure it was right. They never tell you when things are backordered and seem incompetent in the extreme.

28. Februar 2017

ghenshaw18

I ordered a very simple item online to find out after calling the company 3 weeks later that the item was on backorder and would be available in a couple weeks (no big deal, was not happy, but no big deal...) a month and a half go past, still nothing. I called again for them to tell me that the item was again backordered... "lead time for this item is 138 days"..?!?! thats over 1/3 of a year!!!! needless to day I canceled my order and will never be doing any kind of business with theme ever again.

26. Oktober 2016

erlangdale

The absolute worst. Skeleton key on website was inaccurately dimensioned and they would not reimburse me. I would not recommend buying anything from this company.

17. Oktober 2016

sarah wiebe

terrible company. will not help you with returns or refunds. Website makes them look like a good company but they are basically a drop shipper, and will not stand by any products.

10. Oktober 2016

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19 Ideenbücher

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8 Kommentare

Kommentiert: what is the name of this spindle and who supplies it ?Here are the stair balusters and newel posts we carry. Thanks! http://www.vandykes.com/stair-hardware/c/334/filter/100000001310eq100000001496/

5. Juli 2016

Kommentiert: What is the PRICE on the Cat Carruth Bird Bath Or PlanterWe no longer carry these, sorry for the inconvenience.

25. Mai 2016

Kommentiert: what color are the spindles?We don't have any rights on this photo but the selection of spindles and stair hardware we have can be found on our site here. Thanks! http://www.vandykes.com/stair-hardware/c/334/

20. Mai 2016

Kommentiert: can you use cups and pulls together on different drawersAbsolutely! You can use whichever you'd like, depending on what style you're going for!

13. Februar 2016

Kommentiert: is his for a vanity draawerYes, or anything else you would like to put it on!

5. Juli 2015

Kommentiert: What is the wall color of paint, brand and color please?We no longer carry these appliances, but the color of these appliances are Robin Eggs Blue.

9. März 2015

Van Dyke's Restorers