Door 2 Door Moving Solution

Stay away from this company. I moved my consignment from VA to PA and my consignment was delivered after 60 days and they lost 6 expensive items in transit and I was offered less than 100 dollars for the loss. I decided not to take the compensation offered as the value of the consignment lost in transit was more than 1600 dollars. Apart from lost consignment, there were scratched and damaged marks on my goods. I did lot of follow-up and to get my consignment. The employees are not professional. Scam !!!! Stay away from this company

STAY AWAY I foolishly booked with this company after being recommended by a friend who had used them to move from IL to CA. I needed to move from VA to IL and didn’t want the hassle of a Uhaul or similar (I spoke to U-Pack, 1-800-PACKRAT and Uhaul all about their container shipping, too.) Ultimately I chose this company because of the convenience of not having to load or drive my belongings. I booked with Ryan from Door 2 Door who quoted me the best price with the shortest delivery time. Paid my deposit and waited for the pick up date. I anticipated paying a bit more than the quoted price, but on the day the guys arrived, they more than doubled my quote. From $2900 to over $6000 - it was absurd. But we HAD to go that day, so after a heated discussion, they dropped the price to $5500. They loaded our items, after again confirming the delivery date, and left. We got on the road and I didn’t think anything of it until the day before everything was set to be delivered - again, as I had been quoted a delivery date by Ryan. I never received the call 24 hours prior to delivery so I called him. Ryan then referred me to their dispatch (whose company name is Load to Road, not Door 2 Door) where I spoke to Eyal. He was more than dismissive and said no, you signed a contract stating there is a 30-day delivery window. This is the first I’ve been told of such a window. Mind you, I booked with them SPECIFICALLY because Ryan had told me my items would be there March 13th. That first heated discussion with Eyal was on March 12th. He said my items were in their warehouse in Maryland (while we were in our new, empty house in Illinois.) He said it would be two more days before he knew anything and that he’d call me on Friday March 15th. He never called. I called him and was placed on hold multiple times and my repeated calls to his extension were not answered until I changed options and selected customer service over dispatch. Then he answered and again was dismissive. Stated that the driver would be loading my things over the weekend and that I would get an email from the driver by Sunday March 17th. I never got an email. I called Eyal again Monday the 18th and it’s no surprise he didn’t answer. I called again and chose a different selection for customer service and spoke to Daniel who said Eyal is, conveniently, out of the office and to forward his calls to his cell. Daniel was also flippant and dismissive of my concerns and continued to speak over me. He said he would contact his driver at Big Boy Moving (that’s the THIRD company name) and would call me right back. That was about an hour ago and he still has not called. I also tried calling Ryan to inquire about our initial conversation and why he was able to tell me 3-5 days delivery when all these other guys are giving me the runaround. Unsurprisingly, he’s unavailable. I regret canceling on U-Pack as they were my first choice. I’m now paying double the amount and waiting far longer than I wanted. This has been hell for my developmentally delayed toddler and 1.5 year old - they don’t understand why we’re sleeping on the floor in an unfamiliar, empty house and living out of a suitcase. DO NOT USE THIS COMPANY Just don’t do it.

The worst moving company in the world. You may as well throw all your stuff in the trash then burn a couple grand. First salesman was fired, second customer service guy Josh seemed helpful, but they showed up 3 days late. Then the company closes all storage and rushes to deliver. All boxes crushed. Not exaggerating, literally every box was crushed. Insurance is a joke, basic insurance pays you $0.61 per cubic foot. Upgraded insurance costs so much you may as well hire the big moving company. My mistake going with this company, don't make it yours.

I was originally quoted $1600 by Jim from Door 2 Door Moving Solutions. We went through every single item and I was told that I could bring 30 boxes, in addition to every piece of furniture that was well noted. I reached out to them again days before the move and was assured everything was on track. They would arrive at my house on Saturday October 27th and would be there from 12 noon to 4pm. I began calling around 2 pm, when no one showed up. I did not get a response. Despite leaving repeated messages, I could not get anyone to return my call. I spent the last day in my hometown stuck sitting in my house waiting for someone to let me know what was going on. Finally someone called around 6 pm and said they would be coming. They did not arrive until 9pm. The website boasts the “best available staff and equipment.” Three men, one of which smelled of an indescribeable stench and told us that he had not showered in days, arrived with no equipment at all. Door 3 Door also states that they “own and operate their own fleet of tractor trailer trucks.” A Budget rental truck arrived. The ring leader of the three started moving things and said that there was more than expected. This was impossible, as I had gone through every detail with Jim. The three carried on carelessly moving things on to the truck, dirtying all my carpet, and stinking up my house. When everything was finally loaded, at midnight, “Chicago” told me I had to give him a check and sign paperwork. Then he proceeded to tell me that I needed to give a tip to “his men.” I declined, saying I would settle up with the company directly. Then he said they “would never see it.” And again asked me to give him something with one of his guys and him standing in my kitchen. I declined again and they left. In the following week, I could not get anyone to return my calls and “Jim” had disappeared. The movers were supposed to arrive on Saturday November 3rd with my things. I got a call from a lady at the company saying that I would need to pay another $1,000 upon delivery. This would need to be in a cashier’s check or a money order. Now, I was certain this was a scam. Door 2 Door would not give me a certain arrival time, so I was unable to plan my week or get time off work. They called and said they would deliver the next day, November 6, in the morning. They were 45 minutes late. They demanded the money order before they would unload a single item and I had no choice but to give it to them. Upon unloading I noticed that a significant amount of my things were damaged, boxes smashed, furniture cracked. I began to inspect items. I then noticed that some of my things were missing, a picture, my tool box with all my tools. When I asked about the missing items, Chicago told me he would go to the truck and look for them. He drove off in the truck and never answered a phone call from me again. This company has been nothing short of a nightmare to work with. I am certain they are taking advantage of people in these sensitive situations and holding their own things hostage. I wound up with missing things, broken and damaged things, and a severe amount of anxiety and stress and now I am out $3,000!.

DO NOT USE THIS COMPANY! I’m wondering what happened between all of these great reviews and my own personal experience. Door 2 door picked up my job from a broker. My belongings were picked up on July 26th. It has been close to two months. They never answer the phone and when they do they say they will “check on the location and call me back.” I am not in the process of taking legal action because I’ve been notified that someone else is using some of my electronics that were on the truck & are linked to my phone. They also charge by cubic feet instead of weight so they are able to hike up your pricing upon delivery (my delivery was scheduled for 10:30pm on a Tuesday in the beginning) I have never felt so taken advantage of. This experience and their customer service are the absolute worst.

I had a great experience with Door 2 Door Moving Solution. It was a cross state move .The rep gave me a correct estimate. The moving team came exactly on time, did a fantastic job of packing and transporting everything thereby moving in a new apartment. Very courteous, hard working and trustworthy team indeed. I will hire them again in near future.

Door 2 Door Moving Solution was great, no surprises, the price that was quoted was what I paid. The movers themselves were very nice and courteous and went out of their way to keep us up to date during the move. We got completely done in a reasonable amount of time for what we had to move. Cooperative and quick response and services on short notice. They are very professional and very punctual. Use them and you will have a good move.

It is really hard to find efficient moving companies. Last week I hired Door 2 Door Moving Solution to move my belongings. They were just fantastic. The movers were very hard working and efficient. They wasted no time in packing and loading my belongings. They were very precise with the packing. They made sure all my breakables were safely packed.. They took only a few hours to move all my things. They just made my work easy. There are several moving companies out there but this company is the right choice to hire for moving purposes.

I relocate a lot but I never enjoyed my move like last time. It was completely a stress free move. They managed everything in a professional manner. The foreman was very friendly with me during the entire move. Door 2 Door Moving Solution didn’t take any kind of risk about the safety issues. My all delicate stuff reached in a great condition. I would suggest everyone to hire this amazing moving service.

Door 2 Door Moving Solution will give you the best quote. They not only will charge you less but will give you a superb moving experience. Last month my wife and I hired them for our long distance move and we are thrilled. Nothing went wrong! We are dead serious! Not a single flaw. They came on time, packed like pros and delivered on time. Not a single damage and they did not overcharge us for anything. We are really happy that we used this company.

I not only got the quality services I wanted from them but also gained pleasure in seeing them work. I enjoyed every minute of seeing them relocate my furniture. They were doing it with all passion, dedication and diligence. I also got to learn a couple of life skills from the experience. That is here I first saw the real essence of teamwork. Since then, I haven’t remained the same. Several things have changed, and I have become a better just because I hired them out once. I highly recommend Door 2 Door Moving Solution for an efficient moving experience.

Like many others I also decided to use professional movers to get the job done. I knew that I took a big gamble because I decided to use Door 2 Door Moving Solution without knowing anything about them. Actually I got their number from my friend and did not bother to call any other movers. I was fortunate because nothing happened unwanted. Movers arrived in time with the packing materials, did the packing carefully and moved my belongings without a hitch. I checked the inventory by myself and did not get a single reason to feel unhappy. I thank the movers of Door 2 Door Moving Solution for a very decent move . Highly Recommended.