R&M Lines Limited

This is the second time we have used RM lines . This time they repaird and decorated our fron door. An excellent job.

Rupert and his team have carried out various maintenance, redecoration and refurbishment jobs for us over the last 15 years. Consistently easy to communicate with, good technical advice and the feedback from our tenants is always good. If you just want the job done right first time on time, these are the builders for you.

We have worked with Rupert Lines ands company, R&M Lines, on two house renovation projects now. The second was finished last October, and just as with the first, we are so happy with the work they did for us. The whole team stand out for their professionalism, warmth and expertise. Everyone who has worked on our house was reliable and friendly, and an expert in his field. What struck us most when working with our project manager, Reuben, and the rest of the team, was the way they found solutions to any challenge they came across, before even bothering us with it. By the time we knew, it was resolved. This kind of attitude and calm approach made the project so much less stressful for us than it could have been. They stuck to their schedule, finished on time and have always been available to us since if we have had any snagging issues. If there were 6 stars, I'd give them 6 stars. You won't find a more trustworthy building firm.

Rupert and the team at R&M Lines have worked with us on a number of projects since 2006, most recently a full refurbishment of our house. This project involved major structural and design work, new kitchen, new bathrooms, flooring and joinery throughout. We had a superb team with Reuben as project manager and day to day onsite supervision provided by Lukasz. The care and attention to detail and quality of work was second to none, as we have come to expect. We lived in the house throughout the project and everything was done to make things as stress, dirt, noise and hassle free as possible. Last minute requests for changes were never too much trouble, and the advice and guidance we were proactively given throughout the project was integral to its’ success. Any snagging issues were followed up and dealt with immediately. I cannot recommend the team at R&M Lines more highly, and we will certainly be engaging them on any future projects.

R&M Lines did a really nice kitchen extension for us in 2017. We were impressed by their commitment to understanding and meeting our needs, and making sure that we were happy at every stage. For example, they worked very hard to make new cabinetry to match existing units. The project was really well managed by a very hands-on, proactive project manager, Reuben, and the guys on site were considerate and made it as easy as it could be to live in the house while they did the work. We were also extremely impressed by the care and attention paid to snagging at the end of the job - there was a clear commitment to satisfying us, whatever it took. Since then we had the firm do a smaller job, replacing a bedroom ceiling and creating new built-in wardrobes, and we were very happy with that too.

We hired R&M Lines to refurbish our top floor, roof and attic, we lived in the house whilst the work was being done. They were respectful and pleasant to have around and we are very happy with the result!

Rupert and his excellent team carried out a roof refurb, installed three new roof lanterns and redecorated our building for our freehold company. For me personally, he replaced three windows and refitted two bathrooms to a very high standard. We are delighted with the results.

We have recently worked with RML to renovate our entire house. This was a very ambitious project and we lived in the house through most of it. The quality of the work was outstanding - a cut above any we have used in the past. Project management is constant and seamless: Lukas is to be congratulated on his excellent and attentive supervision, great advice and collegiate manner. The care and attention of the entire team really sets this group apart. Their commitment to our project is evident from the quality of the work, delivered on time/budget and always with a smile. Recommended 100%.

We have worked with R&M Lines for many years, after they first looked after our large kitchen extension and refurbishment project in 2015, which was designed by an architect friend of ours. Throughout the years they have refurbished many other rooms / bathrooms for us - most recently completing our new Mansard loft extension. Tom looked after the build process for us and is now R&M's general manager (He was one of their project managers when we first met) and dealt with everything from start to finish. Nothing is too much trouble, they listen to your ideas and suggest their own - they take the stress out of the building process and actually make it an enjoyable project. Couldn't recommend highly enough