Wellborn Cabinet, Inc.

We had two bathrooms remodeled about a year ago and our contractor had us select wellbo4n vanities and cabinets. We are so very happy with them. The cabinets are well-made and solid. Drawers operat we smoothly. They offer a great selection of styles and colors. I would definitely choose them again for any future remodels.

⚠️ Caution: Not a reliable cabinet maker! Buyer beware! Wellborn Cabinet cashed my check almost a year ago and I have damaged cabinets, missing doors, poor finishes and sssllloooowww service. I recommend choosing a different company!

We ordered office cabinets and they so shallow They cant fit a file folder. I had to remove the label tab and ket them slide down. I complained to the seller/installer and he said “Me too! I bought a whole wall for the entire new office and none of them fit in mine either”. The upper shelf is so narrow it doesn’t fit file folder or note 8 1/2 x 11 pad

Basic shaker cabinets took 18 weeks to come in and several came damaged. Discovered many not square when we tried to template for countertops. Will be another 6 weeks for replacements. Customer service and sales rep refuse to speak with me because they do not consider me their customer and will only talk to my dealer. Hoping there are no issues with the replacement cabinets. Not what was expected after paying $16k

Cabinets pealed in the first month of being installed. They blamed it on humidity All the corners had this very small crack that turned into a big flake. They looked terrible after just 1 year. Manufacturer replaced a few not all that were chipping at their discretion. Problem they had a slight color difference. What a joke would not buy these cabinets. Been trying to get them replaced company refuse to speak to me. At one point said they would replace fronts but not ends of cabinets. Management is as bad as the cabinets.

After waiting almost 8 months for our full plywood construction Wellborn kitchen cabinets, we were very disappointed. Several were out of square, many of the doors were chipped, damaged, or had poor finish quality. My contractor sent pics and the seller put orders to have them replaced. After waiting for months, the new cabinets were again out of square. Doors damaged, wrong size, the drawers could not be aligned, etc etc. This is still going on today. I would never ever recommend Wellborn cabinets to anybody.

STAY AWAY WE HAVE TERMITS THAT WERE BROUGHT IN WITH THE CABINETS. I had and paid for a WDO inspection done by 2 companys I also had 3 pest control companys concure that the termites were in the cabinets. I reached out to wellborn for a little help on treeting the cabinets. and they pretty much told me to pound salt. the called the CEO and he never called back I was not looking for alot just help on paying for the treetment since I paid over 20k for the cabnets.

Very disappointed with the quality!! We are builders and have used Wellborn Cabinets in the past. We waited 6 months for cabinets. Promised to deliver in 3 months. Poor quality and several construction problems. One of the examples - Soft close drawers do not work. Sorry to see a US made cabinet company that carried such a great reputation making a poor quality product.

i have had the cabinets for 30 years a month ago my wife pulled out the bottom slider on the pot and pan cabinet and it came out, i looked and the was a broken screw not holding it anymore but i never seen one like it so i took a shot and called Wellborn, i believe the women name was Sarah but not sure within a week i had 6 screws and new rubber bumpers for the door at no charge yes the will supply my cabinets when i redo my kitchen

Do not buy wellborn cabinets. We are having issue with them discoloring and separating at the seams. We contacted their customer service 8 months ago. They sent a rep to inspect, he agreed with issue and then we never heard from him again after multiple attempts of phone calls and text messages. So we went back to customer service thinking this person left the company, he didn’t and we were told he was in the road and they couldn’t contact him (it’s 2021 - lol). So we get the person Anita, all she cared about was us filling out a 5 page form we already filled out and said she will do nothing u til we do. We explained we already did. As she talked over us and belligerently lectured us, she hung up on us. We made several attempts by email to have the issue escalated and she just ignored us and never responded. We spent a lot of money with them and I would highly recommend NOT BUYING WELLBORN products.

Beware!!! Do not order cabinets from Wellborn. We purchased our cabinets in November 2020 and still waiting for the rest of our order. My dealer said there is nothing she can do. Quality of Wellborn is questionable as well but at this point I just want my kitchen back.

I would not Recommend Wellborn Cabinets to anyone. I understand production for anything in the home industry over the past year has taken a long time. With that said, I ordered the cabinets early March. I was told 6 weeks. The day I placed the order it changed to 10-12 weeks. Once we got to 10 weeks it switched to 14 weeks. From that point, they have not been able to get me a date of when they are going into productions. As of last week, I was told they would be going into production that week. The week past, nothing. After my retailer spoke with a manager again today, they are now saying next week, but not %100. I have also called Wellborn myself a few times. Every time I call, they have no idea what’s going on. They don’t know how many cabinets go into production, they don’t know how often they go into production, they don’t know how many cabinets are in front of mine. I asked if my order gets put into a lottery, and if it’s just random since they didn’t have any answers — she basically agreed with me and wouldn’t say that it’s not a lottery. Maybe, before the pandemic they were a better company. But, ever since the pandemic, their weaknesses have shown through big time.