Westside Windows and Doors

Truly an awful experience. Stephen, who is supposed to be a part owner or manager at Westside was easily available throughout the quotation process but completely disappeared after we signed off on the work. Our installation was continually delayed. Poor workmanship and damage to the drywall throughout the home. Installers left the house dirty after each day and were often unmasked in our house during the height of the pandemic, regardless of the fact that I am at a high risk of serious illness from COVID-19. The work dragged out and was completed months after anticipated. At the end, we were unsatisfied and Westside hadn't even provided all of the window screens that were required. Half a year later we listed our home and the buyers insisted on having the final missing window screen. My fiancé and I had to hound Westside over and over again to get the final screen. Over a year after we squared up with Westside, Stephen me sends an email demanding an additional $1,200.00+ in the next 7 days or else he would hand us over to a collection agency. His justification is that there was an accounting error on their end and the cost to paint the front door was not included. Over $1,200.00 to paint the front side of our front door? Over a year after the installation was supposed to be completed? Threatening to send us to collections after making ZERO previous attempts at contacting us? What a crock. Do not work with this company. Save yourself the headache. The original quote may seem more competitive, they may give you a more competitive timeline but it's a farce. In the end we spent just as much, waited even longer, dealt with poorer quality and endured an awful experience.