Fassadenbauer in Enfield

“Met with Cathy from B&B to discuss designing and constructing a flat roof, round columed portico for our home entry. Cathy was attentive and collaborative, helping me understand the materials and the design elements ie. pvc, type of roof used, drainage. She then provided me with a comprehensive estimate that was all inclusive, direct and professional. We went ahead with the project and it came out amazing...better than anticipated. The price to value ratio was 5 stars. Cathy's head carpenter was reliable and his quality or work superior. Cathy and her team was terrific to do business with and I would highly recommend this company. ST”

“Professional. Courteous. Integrity. Three words that come to mind after working with Sensible Home Products to reside my house this past winter. At the beginning of the year, my home was struck by a drunk driver. It is a blessing that neither the driver nor anyone else was killed or injured. However, the vehicle strike to the corner of the house required the replacement of all the siding, gutters and downspouts. Insurance appraisers for the driver’s and my home owner’s insurance companies came and went. I began to research building codes and siding companies. I finalized my research and set appointments with five companies. I knew what my insurance company had given me for the job so I began the meetings. Being self-employed, I understand the process of selling not only your product but also your business, a part of you. No appointment was going to be a quick 5-minute look around the property and hand me a quote meeting, yet I scheduled an entire day of appointments. I had had appointments with several companies: a no show, no call and no I won’t reschedule with your company; arrive smelling of alcohol so I know the employees will be drinking on the job, on my property, no thank you; incomplete job quotes which leave room for increases beyond the budget number given, yeah no; job quotes one and one half to two times the budget number given, again, no;. My time is valuable and so is everyone else’s. No phone call to say you can’t keep the appointment shows you don’t value your potential customer. Arriving for an appointment smelling of alcohol is completely unprofessional. There’s no respect for the potential customer. I get that construction comes with surprises, but a built in 1 ½ to 2 times the budget number given before-hand causes me to be suspicious. Sensible Home Products was next. I believe it was Zig Ziglar who said when you do the right thing, good things come to you. I was returning home for the appointment when the radiator hose on the car split in Cromwell, CT, 20 minutes away from my home and 45 minutes before the appointment with Sensible Home Products. I had made arrangements for the car repair and to be on time for the appointment. I began to call Jeremy from Sensible Home Products but he was already on the phone calling me. He was able to meet earlier than scheduled and was confirming I was home. Jeremy gave a brief overview of his company and asked if he could be at my house in 15 minutes. I mentioned the car problem and asked to keep the original appointment time, 45 minutes later. Jeremy switched from pitching the job to asking if I needed a tow, did I have triple A? My response was I did not have triple A. His next response was to tell me he would find his membership card and call for me. Yes, Jeremy went from selling his business to what can I do to help you? After several calls, the appointment was rescheduled for the following day. Jeremy arrived on time and prepared to look at the property and present a quote. He was very professional and straight-forward. He explained the product (Prodigy Insulated siding) the company used, why they used it and why they didn’t use anything else. He walked around the house, measured and gave me a job quote. I had made the decision to go with Sensible Home Products not after the appointment and receiving the quote but when Jeremy stopped selling his business and went out of his way to help me with my towing dilemma. Jeremy didn’t reschedule the appointment and hang up the phone; he made the decision to help without measuring it against the bottom line. It all said integrity to me. After answering a few questions for my clarification, my husband & I signed the contract and mailed it out. A week later, once the insurance check cleared, we sent the deposit. Winter weather hadn’t really happened before January, so the plan was to start the job within a week of receiving the deposit check. But nature and weather patterns can cause havoc with any outside home improvement or renovation at any time of the year! Rather than ignore the customer until the weather cleared, Jeremy was on the phone keeping me informed of the new projected start date. Weather continued to cause problems, but I was never left guessing about the start time of our job. Finally, a break came in the weather and scheduling. All the colors on the quote were double checked, location of products and dumpster were communicated and, the most important detail, the project start date. The crew members for Sensible Home Products were extremely professional. They took the time to answer any questions either my husband or I asked them. Nothing, absolutely nothing, was left on the ground each day they were able to work. Yes, weather caused delays more than once. Jeremy called to keep me updated each and every time. The compliments started as soon as the windows were framed and wrapped. Everyone thought we had new windows installed. The high quality work was noticed with just that part of the house completed. The quality of the siding is visibly superior to anything else around our home. Jeremy had told me that we would notice how the siding would help maintain the heat during the winter and the air conditioning during the summer, the house was only partially sided and a major snow storm came through the state. We heat our home with a pellet stove and noticed immediately how much of a difference the siding made with heat retention. The last time we had a storm like that we had to run the pellet stove at its highest plus use our woodstove. This storm we only used the pellet stove at the midpoint setting. With the house finished, it looks brand new. Friends are driving by to look at the finished product. The compliments continue to be expressed. The house looks so good my neighbors are taking notice and sprucing up their properties.”

“I had Accent Windows & Doors remove an original interior entry door to a rental unit and install a heavy duty fiberglass door. It was hung perfectly and the whole job was done in about a half a days time - I didn't have to do any clean up and it has now been about a year since it was installed and it still looks and works like it was installed yesterday. Thanks!”