ALCOVE LIGHTING

Quick delivery and prompt response to my question. Lamps were exactly as pictured on Houzz. Would definitely shop personally with them again!

I ordered two "Tiffany" lamps from Alcove Lighting. They look lovely from across the room, but upon close observation, the lampshades, which are not made of glass, but rather, plastic, did not keep their shape, especailly when the lights are on for any length of time. They bow. Once the lights are turned off, they seem to go back to their proper shape. But I wasn't happy. I wrote to Houzz -- who went out of their way to respond to my problem. They contacted Alcove Lighting, who offted to send me replactements, or return some of the money I paid for the lamps. I was very impressed with the customer service I received from Houzz, who worked with Alcove LIghting, to do what they could to make me happy. These are two companies I would do business with again.