BELL BROTHERS HEATING & AIR CONDITIONING

Spent 20K for AC system three years ago, Year one, water leak, had to change dry wall. 2nd year told AC wasn't work well, asked to pay 300 to fix it. This year, AC NOT TURN ON. THAT FOR 20K? Technician could not come to check for another 2 week. No one should had any business with this company

I purchased a water softener over 3 months ago, and still do not have a working water softener installed. 2 units were installed incorrectly, and I am waiting on the third. The customer service is non existent, and my sales rep has not called to check on the progress, and will not return my calls. The lies I have been told by their customer service are infuriating.

We had a Maintenance contract with Bell Brothers and every time they came out they would find some other expensive repair we needed This time their *SID told us we needed a dual run capacitor. ? He quoted the cost as something like $285.00 . We found them on line for around $10.00. The last time it was air purification deviceswe were told we needed.We were told they would install for +/-$16,000. We found them on line for +/-$150.00 and had it installed by a friend There are you tube videos that show how to to install the device. It only took him a few minutes. SID*Salesman in Disguise (as a technician).We have dropped the ongoing service agreement since we are tired of them always finding some expensive repair they claim we need. Bell Brothers claim to be the no surprise guys. We aren’t surprised anymore by their tactics, but we are fed up with them. My advice is steer clear.

We've been customers for many years getting maintenance and small repairs done. Last year we had all of the windows in our 2 story home replaced. Great pricing and Nick and his crew were truly amazing; getting the whole house done in 1 day. They really use teamwork, helping each other out in every phase. Yesterday we had Armando, Jeff, and Tim out to replace our HVAC system; and convert it to dual zone at the same time. They did the whole job in 1 day. Great communication and very organized, clean work. We trust Bell Brothers and recommend them to everyone.

Thank you, Merle Locke, Field Plumbing Supervisor and Anthony Harron, Water Heater Technician for your prompt response to my request. Anthony, provided excellent Customer Service and was very courteous and professional during the installation. Anthony goes the extra mile to be sure that his customers are satisfied. Bell Brothers should be very proud of him and his installation! The main reason that I selected Bell Brothers to install my new water heater was because of an installation that I observed on October 15, 2019 at my mother-in-law’s residence in Lodi. The installation was completed by Anthony Harron and I as I mentioned before I was very impressed with his attention to details and professionalism during the installation. Bell Brothers did a great Job! Thank you again!

My first experience with Bell Brothers was excellent. I called in the morning to scheduled a appointment to services my issues with my air condition system and they were able to schedule a technician to come by the same day. Kevin B arrived on time and was very pleasant and easy to talk to. He wasted no time and looked into the issue. After, Kevin took the time to explained what the issue were and how in the long term thing would get worse. My Air system is over 13 years old. At the end of the meeting with no pressure by Kevin...I"m having new air and heating system installed in a couple of days!

I needed a new air conditioner and heater 13 years ago. I wanted to move my heating unit up into my attic to reclaim the space. I interviewed for different companies and Bell Brothers was the only one willing to do it. Since then, they have common done 2 maintenance inspections each year. I've never had a problem, both units still run like they're brand new. Curtis B was the tech for for the summer inspection. If i could give him more than 5 stars i would.

I hired bell brothers for new air conditioner and heater. They had reasonable prices and were very professional. Thier installers did a excellent job installing the units. I would highly recommend bell brothers.

Gerardo R and his team ( Cameron, Mohammed) were amazing!! They finished so fast. Kind personalities and very patient in exhausting heat. Gerardo gave me an entire walk through and demonstration, he pays great attention to detail! They answered all my questions. I could not have had a better installation team. Thank you Bell Brothers for amazing windows!!

Jeremy,Simon,and Hunter came to our house at 8:00am stayed til 4:30 with no breaks were very professional and respectful and did wonderful job and left our yard spotless.And we would highly recommend them to anyone needing there service.And we love our new air conditioner and Big Number thermostat.

Matthew Kelley was excellent. Very professional, informed and curteous. He appeared very knoweledgeable about my system and ensured that I understood the checkpoints he reviewed. He was a pleasure to work with. Kathleen

Jessie T and Kyle C did a great job with installation of two new units to replace 20 year old equipment. Both were extremely helpful and cleaned up including matching paint color on our ceiling where a larger return was installed.