California Closets of Indianapolis

I was incredibly pleased with my experience from start to finish. The design experience was great and Erin made sure to help maximize the space and had incredible ideas to do so. They were able to coordinate installation so the closet was ready when I moved into my new house. The installation was also a wonderful experience that was quick and left the closet cleaner than when they started. The designer Erin, even followed up the day of installation to make sure everything went smoothly and that I was completely satisfied. Such an incredible experience as well as product, Ive already recommended California Closets to multiple people!!

Absolutely everything from the initial design session with Erin, to finalizing the plan and materials and seeing the virtual drawing, to the installation was top notch and extremely professional. When you pay top dollar you expect top quality and my expectations were definitely exceeded. Chad and Mike did a masterful job with the installation and the finished product still takes my breath away. Thank you for making my dream closet a reality! I literally could not be more thrilled!

Laundry room closet make-over My closet looks wonderful!! I love it!! I have shown it to all my friends that have been in my house! I love that it organizes in a very attractive way. The installer was very professional, friendly and efficient. I was pleased with the whole process. I am a very satisfied customer! Thank you!

We had a wonderful experience all the way around. Every team member we came in contact with was wonderful. The mudroom/laundry project turned out perfectly. We will definitely use California Closets in the future.

California Closet completed 2 closets in our home (for my husband and daughter) and we love it! We are engaging them now for my Closet and I love the design. I worked with Erin and she is extremely professional, prompt and great to work with.

My wife and I have now used California Closets for a combined 4 spaces in our home (spread amongst two different projects over the course of the last 3 years). We received bids/quotes from multiple vendors through both processes but have decided that going forward, we'll save time and energy by just calling Mia and the folks at California Closets. The quality of service and product, in our opinion, is just superior to what other providers had offered. Prices are generally competitive, and we've found them to be easy to work with and extremely proactive to any and all of our needs throughout design and installation. Mia Claxton, in particular, has been a pleasure to work with. We anticipated her being professional and personable; but candidly, we have been extremely impressed with the level of expertise she brought with her to our project and her follow-up was timely yet not obtrusive. Lastly the installation was handled in a quick, clean and professional manner and we have been very happy with final outcome on both projects.

Used CC a few years ago to design a home office system in a spare bedroom. Was quite pleased with the design help and the product. Erin was my designer and she did a fabulous job and I plan on using her again in designing the master closet in our new home. Would have given 5 stars but I thought the installers missed a couple of details and I had to have the company come back and make some minor repairs. All in all, a very nice job though and would certainly recommend.

I collaborated with Susan Martin-Gibbons of California Closets of Indianapolis to help build out my master closet in our new build home. I had used California Closets and Susan in our previous home to makeover our master closet, so I was familiar with the quality of work and design capabilities and knew I could trust them on a new build. Susan was involved in the design process from the early stages of the home build (ie. framing). I had the vision of what I wanted the closet to be and the functionalities I needed and Susan was able to make my vision a reality. One of my "must-haves" was a jewelry cabinet, not like and other jewelry cabinet, that would be a part of the closet and not an "add-on". This particular jewelry cabinet design was something California Closets had not done before, but they made it happen and it turned out to be exactly what I envisioned. The installers were very professional and the installation was quick and seamless. When there was an issue, as is expected in a new build, they resolved it quickly. I even had them do some additional installs in my laundry room. When we have visitors to our home, the topic of conversation is always our master closet. Whenever someone asks me what my favorite room in my house is, my answer is always my closet! I would recommend Susan and California Closets of Indianapolis to anyone because they can turn your vision into reality!

Background: In July 2012, I redid my office/guest room in Colorado with a small family business. They provided me with a Murphy bed, shelves and drawers next to the Murphy bed, a 10' long work space with drawers underneath, and shelves above. All of this work was done in real wood, was extremely high quality, and cost $5K less than the smaller office I just had done by California Closets. We moved to Indiana and only had one space for a guest room and home office for my husband and I. Since the home office/murphy bed worked so well in Colorado for us, we decided to do it again. The office requirements were significantly smaller - we just needed a murphy bed, shelving and drawers on each side of the bed, and then a desk area with drawers (no book shelves above the desk). We found a few businesses, but California Closet was the best rated for Indiana, so we decided to go with them. Planning: She was prompt and helped us rework our designs many times to get the right look for the space within our budget. She answered our questions promptly and provided great drawings. She even helped us with an odd request - we wanted a long piece of glass over our desk (about 10') so that we could use the desk as a whiteboard too. The only thing that could be improved is her knowledge of grommet holes. She assured me that the installers could put grommet holes where ever I wanted so that I could get power to our computers and printer on our desk. Unfortunately, I found out from the installers, that they could not put grommet holes because of the glass top (more on that later). She also said that we could have it installed in 2 weeks, but it took 4 weeks. Installation: As soon as I got the installation notice email (right after payment), I responded asking if they could start at 9:30a instead of 9a because I had to get my kids to school. They assured me they could. I emailed the week of installation to confirm and again the said it would not be a problem. Installation day comes and the installers arrive at 8:30a - right as I'm trying to get my kids to school. So much for confirming times for installation! The installers were friendly and kept my home clean - they put heavy duty tarps on the carpeted stairs so that they could get the pieces up stairs without ruining my carpet. They didn't even dink the walls despite some tight squeezes. They even carried the mattress upstairs to put in the murphy bed (thank goodness because the murphy bed needs to be checked to ensure the springs are okay and balanced properly). They worked efficiently and were done within six hours. When I looked at the work, they pointed out that the crown molding had a noticeable seam. One installer said he wanted to fix it and could come back next week whereas the other installer tried to talk me into it being okay (definitely NOT okay - more on quality below). Then, they told me they could not put a grommet hole in the desk because of the glass top. But, I later figured out I needed half a grommet hole and then I could slide the glass, snake my cord through, move the glass back, and then power everything on the desk - I am going to ask them to do it when they come back to fix the crown molding (I'll update the review in a week). They also did not have the two valet rods I ordered, so they will be back to install those too. Overall, I thought the installers were great -with the exception of one installer trying to tell me that the seam in the crown molding was okay. Overall Quality: Here is where California Closets loses big points with me. I know what good quality is - my father is a furniture maker and I grew up with high quality furniture. I also know that murphy beds, desks, and associated cabinetry can be high quality because I had it in Colorado. California Closets quality is okay - I would rank it as equivalent to Ikea quality. It looks okay, but there are noticeable seams between the shelving pieces and the Murphy bed - especially at the foot board (whereas, I've had Murphy beds with no visible seams anywhere). In addition, the murphy bed has a shelf on each side that cannot be moved for structural integrity - which is just poor structural design! The desk has a noticeable seam on the counter too. Also, the murphy bed is pretty heavy to lift up and down - my last Murphy bed required barely any effort - I was able to put it up and down while holding a newborn. Now, I need both hands to operate a California Closets murphy bed. So, although the people are efficient and capable, the material is just okay and the price is significantly higher than what I had for more materials and better quality just a year ago from a non-corporate vendor.