Citywide Sundecks & Railings

Installed 4 new balconies for us last summer. Some extended delays in email communication but otherwise, experienced pro service and quality products!

The deck of my house on the second floor was falling apart. The wood was rotting and some water was leaking into the house. I hired Citywide after I did an exhaustive search for a competent reasonably priced professionals. I am extremely happy with the prompt and professional service and results that I got. My deck now looks like new. I would not hesitate to recommend Citywide.

Our old vinyl decking became weathered and the pattern was uneven, so we decided to get new vinyl for our deck. Citywide sent a sales rep to do an evaluation of the scope of the project and provide an estimate for the job. The project required removal of the railings, removal of the old vinyl, stucco trimming, facia board replacement, new vinyl installation, railings reinstalled, double folded edging, and sealing stucco edges. Every stage of the project was completed by top notch professionals from CityWide! We are enjoying our new deck and appreciate the entire experience with Citywide.

I hired Citywide to come out to Gibsons and do the vinyl for a newly built deck on our house. They sent Jaswinder and his son, who were really nice people. They were professional and did a great job. Really, I have no complaints. Also, they did it for the price they quoted, and were able to send someone to us quickly even though it was mid-summer and they were very busy. Everyone else said they couldn't get to our job for several weeks. Citywide gave us a great quote (cheaper than all the other quotes I got) and they did a really good job. We are happy with their performance as a company.... What more could you ask for?

I was so impressed. Great service from beginning to end. The order, the great guy who came to measure, the installation team (and earlier than promised!). I have “very high standard” as many would say and I have to say that they exceeded my expectations. Glad to see service like this in Vancouver! Thank you!

Excellent work, and great experience. The entire team were friendly, professional and COVID-19 prepared. Paul was able to recommend the right products for the deck renovation to create the look I wanted, ease of maintenance moving forward and keeping within the budget.

From the first call to Paul to the job completion, City Wide's professionalism and knowledge led to a superb deck design which they completed on budget and on time. Their staff and sub-contractors deliver work of the highest calibre.

As a general contractor/builder, I strive to exceed client expectations, in terms of both quality and service. This past summer, I contacted Citywide to install a new vinyl deck for a renovation project in North Vancouver; the end result helped provide checkmarks in both areas! From estimating to invoicing, I found Citywide’s process to be very seamless and professional. The installers were punctual and knowledgeable, and their product is exceptional. Citywide was also very accommodating to our needs; I contacted them in the middle of summer (their busiest time), and they made arrangements to fit us into their schedule. Keep up the good work, guys! Jack Gibson Owner, FirCrest Developments

Excellent work. We left Paul and his team at Citywide with instructions of what we wanted and then we left on holiday. Paul ensured the right materials were used (he was matching another existing area) and that everything was complete on our return. The deck looks beautiful in the back garden. Great craftsmanship and attention to detail. Thank you!

We purchased a gut-reno home in West Van that has 2nd & 3rd floor balconies plus a suspension bridge entryway. Within 2 years of purchase, the glass railings on both balconies and entryway had come dangerously loose due to the original contractor’s improper installation of the waterproofing membrane. We had another well-reviewed patio installation company give us an estimate of $40k to remediate the balconies alone which we thought was too expensive. We called Citywide to give us another reference estimate. We were immediately impressed with Paul’s willingness to get down on his knees and dig into the crux of the issue. His experience and expertise was evident from the initial consult and we were pleasantly surprised to find Citywide’s quote to be basically the same as the first patio company BUT Citywide’s scope including the repair of the balconies and front entryway. Work commenced a little late and took longer than expected due to miserable fall rain delays. However, the crew and our team leader, Jonathan, were unfailingly professional, courteous, hard-working and conscientious. A few areas of rot that were not included in the initial scope of work were discovered mid-project but Jonathan and Paul were very fair in minimizing the financial inpact. While we wished it didn’t need to be done in the first place, we are very pleased with the end result of our balcony/entryway remediation project. Our neighbours have commented how great our entryway looks and we have already recommended Citywide to friends. We are also considering having Citywide come back to do another garage/driveway project. All-in-all, Citywide has been a pleasure to work with.

The only reliable and truth worthy company in the city. No nonsense and fair prices. I’m contractor who used them for multiple projects. Highly recommend.

I went with this company because the estimator thought about all the "little details" so I appreciated that. The installer was fabulous. The only complaint is that the owner called me the night before install and said the estimator forgot to add removal of the railings to do the deck and wanted an extra $200.00 over and above the quote. He wouldn't forgo that and they were coming early the next day so I waited and just spoke to the installer and told him not to remove the railings, told him why and he worked with me on that. If the install had of been a week later than it was I would have gone with another company just on principal as a quote is a quote (forgoing any unforeseen rot etc). the workmanship was excellent though and I am very happy with my new deck.