Blue Haven Pools - Atlanta

Name: Blue Haven Pools - Atlanta
Address: Johns Creek, GA, 30097, USA
Telephone: +1 678-776-4364
Rating: 2.6

5 Bewertungen

Poolbauer

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Über uns

Pool and Spa professional serving the Metro Atlanta Area for 30+ Years. To schedule a consultation or for more information please contact Blue Haven Pools at 770-623-3200 or visit our website www.bluehaven.com

Dienstleistungen:

Pool Deck Design & Construction, Swimming Pool Construction, Swimming Pool Design

Einsatzorte:

Alpharetta, Atlanta, Berkeley Lake, Brookhaven, Buford, Chamblee, Decatur, Doraville, Duluth, Dunwoody, Grayson, Johns Creek, Lawrenceville, Lilburn, Milton, Norcross, North Metro, Peachtree Corners, Redan, Rest Haven, Roswell, Sandy Springs, Stone Mountain, Sugar Hill, Suwanee, Tucker, Cobb Co.

Kategorie

Poolbauer

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8 Projekte

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Angaben zum Unternehmen

Unternehmensname

Blue Haven Pools - Atlanta

Telefonnummer

+1 678-776-4364

Website

www.bluehaven.com

Adresse

Johns Creek, GA 30097

Durchschnittliche Projektkosten

75.000 USD - 175.000 USD

Our custom guntie swimming pools start at $75k and our average project runs between $100-$125k

Follower

17 Follower

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Referenzen

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5 Bewertungen für Blue Haven Pools - Atlanta

Neueste zuerst

L M

Blue Haven on Medlock Bridge Road built our pool quite a few years ago. Apparently, they did not close out the permit properly with the county because final inspections were never done. When our contractor recently tried to get a permit for a new sunroom project, they could not do so until the pool permit is completed. I called Blue Haven to help. They told me to do it myself since the franchise is under different ownership. I asked for the Corporate number to see if someone there could help. They told me they did not have time and that I could look it up. You can draw your own conclusions about customer service. I would not recommend doing business with this franchise.

29. Januar 2022

techheaddd

Terrible! Never provided pool plans. 20x42 is actually 18x42 because they count 9" deep bumpout ledge as width of the entire pool. 2.70 hp pump instead of contract 2.85 hp Said, oops my bad. 8x6 Negative Edge Spa actually flat top and only 8x5.5; 6 jets instead of 8. Use cheaper 2" pipes Demand payment in advance of work. Work slowly. Decking took 4 months. Deceptive: raised wall only faced with stone on the front, like a hollywood set. Tried telling me that flat top is the best kind of negative edge Never installed eyelets or lighting, but was paid for. Claimed they do it at plaster, but still demand they be paid for all of those things in advance. Steps out of pool 20" high; told me you'll be okay because your lighter in the water so even old people can step up. Never invoiced me. I sent phase payments immediately after work was done without being asked, but later they insisted my payments had been late? Even did work stoppage midway through decking phase demanding full payment for decking even though it wasn't done!? If you don't use a lending institution (pay out of pocket) that will insist work be done before payment, they will demand you pay for work in advance. They told me this!? Sloppy pad, wires dangling, concrete debris in planter boxes, over a year and still waiting.... Use at your own risk. Study before you sign. Monitor like a hawk. Take nothing by word.

30. Januar 2021

Courtney Collins

I wish there was less than 1 start, which I would provide. This company, in 2016, built my residential pool. The process was fine, not outstanding, but acceptable. Once the pool was built, evidently we never had our final inspection. This was unbeknownst to myself. Fast forward 3 years later when a sign shows up in our yard for inspection. I called Cobb County who stated they were unaware of this sign. Thus, I called Blue Haven. I expressed the only PRO customer service I had was with a gentlemen who no longer works at the company. Bri, a female, proceeds to tell me they've called my husband numerous times to no avail. I question this, wonder why I was not called, why would you just call one number? She proceeds to say the County is hounding and all over this. If this is true, just seems very possible to connect with us, the customer, being that you know where we live. We bicker, which is odd since you would expect this female to have customer service, but she does not. She states I'm calling her a "liar" (something that never came out of my mouth) and hangs up the phone on me. I can not begin to express my disregard for this Pool "manager" perhaps, who just hung up the phone on a customer, did not make any resolution what so ever. I will follow this with many many other reviews on every forum and method possible. This was a disgust of an interaction and I hope the owner of this company is aware of the type of employees he is hiring.

16. Mai 2019

Kommentar von Blue Haven Pools - Atlanta:

We apologize for the negative interaction you experienced calling our office. We have spoken with our construction scheduler in great detail about her interaction with customers. Unfortunately, we did not get your contact information again, and so we can not reach out directly to discuss the situation and what actually has occurred. We never want a customer to feel mistreated and we do our best to maintain professional communication even under difficult circumstances. Our goal is to have your final inspection completed. You are not responsible for any fees or consequences, we just need to have this final inspection completed so Cobb County can close the permit out.

First, please know that we did not reach out to you because we did not have any of your contact info or name on file: While the original designer (who is no longer with us) may have met with both you and your husband initially, Mr. Collins is the only name, signature, phone number, and email on the pool contract; we reached out to him because he is the only individual for whom we had contact information and with whom we coordinated during construction. In addition, we were coordinating with him this past Feb.

In late Feb, he let us know he had addressed the needed items, so we could call in final inspections. We agreed on a date with Mr. Collins for inspections to be done, and we renewed your permit with Cobb County and posted it--that you see now--in your yard on February 28th. When the March 6 agreed-upon inspection day came, Mr. Collins was not present; therefore, Cobb County could not gain access to the yard and failed the inspection. After this, we lost contact with Mr. Collins and after a few weeks of no contact--and at the direction of Cobb County--we sent a certified letter to your home asking for someone to contact either our office or a specific-named individual at Cobb County to re-schedule inspections. We received no response to the letter, and the specific Cobb County individual (and others in her dept) indicated they received no communication from either you or Mr. Collins either. (Possibly, you spoke to a different dept at Cobb County, vs. the one listed in the letter?) If you can please call our office with your contact information, we can try and resolve this matter asap. We appreciate your patience, and we are happy to resolve this matter.

mikenicholson

The Blue Haven Pool team worked miracles in our unusual space. Due to this being an indoor pool in an existing structure all work had to be hand done. Blue Haven did an excellent job from the low pressure and knowledgeable sales representative to the excavation, rebar work, shot-crete, plaster, tile, coping and decking. They came in on budget and beat their own estimate for duration by two weeks. It was a great experience and that is unusual these days. Hats off to the whole team. And a special thanks to Bob. Well DONE!

11. November 2015Zuletzt bearbeitet:12. November 2015

bodine601

We added an extensive outside makeover including a pool, hot tub, decking, pavillion and outdoor kitchen using Bob Mirikle and Blue Haven Pools. He did an outstanding job of designing the project and handled the installation personally. Everything was top notch - the design, the quality and the follow up care. He has a strong team of craftsmen he deals with and frankly his standards were even higher than ours were. Many things we were ok with he made improvements to within the same cost parameters of the original bid. The stone work was particularly impressive and the extras he put into the pavillion were significant aesthetic improvements to the original plan. I highly recommend his services.

23. Februar 2014

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Blue Haven Pools - Atlanta