Designs by Sundown

I hired Designs by Sundown last spring to perform monthly maintenance at my (very small) property, with the expectation that the crew will consistently show up monthly, as agreed, and my yard (as small as it is) will look presentable all season. That did not happen. I also used them a year prior with similar results, of not showing up on schedule and not showing up promptly when contacted. I decided to give them another chance being, frankly, too busy to try to find another yard maintenance provider, and the situation did not improve! I was making multiple phone calls, chased our maintenance manager all season long, until I finally gave up... I was still being billed for no-shows and heard from them in the middle of November to do my "fall cleanup"! At that point, it did not make a difference to the condition of my yard one way or another... The lawn crew has even "mistakenly" treated my neighbor's yard instead of mine once and never came back to retreat ours. Thankfully, our neighbor's yard did not sustain visible damage from this additional treatment, which could have been the case, and could have been our responsibility to remedy. My yard had looked absolutely atrocious all summer long and into the fall with overgrown weeds, and unkempt beds -- it looked like no one lived at the house. The two maintenance visits that the crew did make did nothing to provide the neat and groomed look that I was looking for for my yard, because of the failure to do it regularly. I could not even begin to describe how displeased and apalled I am at the company's level of service and communication. I am still being charged an unreasonable amount of money for the visits that did occur, that I am being forced to pay, fundamentally, for NO service and a lot of stress and inconvenience! I would not EVER recommend them to anyone for any type and scope of service! Not sure, how they are still in business... There are FAR better landscape design companies out there.

Working with Designs by Sundown over the past few years has been an amazingly positive experience. Their staff is not only helpful but also extremely friendly. They have awesome business to business relations and Jessica has been a rock star!

We have used DBS for our last two residential landscape projects and couldn't be more pleased with the overall process and end result. The designer worked with us and brought our ideas to reality. The crews that worked on each project were hard working, punctual, courteous, and are truly skilled craftsmen. A huge thanks to Michael, Matt, Mark, Rob, Omar, and the entire DBS family for a landscape we will enjoy for years to come!

I have had extensive work done by Sundown over the past year and a half and now am on a maintenance plan. While the quality of the work has been very good and am pleased with the outcome, I have been very disappointed in the communication, coordination and follow up during the whole process. There have been delays and miscommunication issues throughout where one group is not coordinating effectively with another and have a number of things that I have asked to be done that never get done and the response to inquiries takes much longer than it should. I have to be much more involved in making sure things get done properly and timely for what is priced as a premium service.

Designs by Sundown was amazing!! We loved the whole process!! We sat down with fabulous designers ( Kevin and Nathan) and told them what we were looking for and some price ranges... they came back with many options and gorgeous graphic designs that were so precise they even had the shading in there. We can not picture things and this was 3d imaging that we new what we were getting!! We told them our time line for our project and they made it. We had a rather large project. What is also nice about Sundown is they are a one stop shop.... they do it all and it all falls under their umbrella!! We did a pool, hot tub, deck, fence, fire pit, outdoor kitchen, garden, vegi garden, pergolas and lots of gorgeous landscaping. Everything turned out amazing and they made everything the way we wanted and planed! Everyone was so thoughtful through out the whole process and communicated/ scheduled to meet our standards and schedules!! We have dogs and they built temporary fences for them, covered our windows during the rough parts, just all the little things that make the company shine. The people working on site were wonderful and friendly!! It was the best experience we had and shocked how great it went with all the work we had done!! I would recommended this hard working team for any project you are thinking about. You are in great hands with Designs by Sundown!! They are then best!! We actually researched others prior and made the right choice. Trust me they are the best, don't mess around.. they do it all for you!!

We have hired DBS for two different landscaping projects. Both times, they executed our ideas perfectly. Though expensive, their high level of expertise and attention to detail made it worth the price. We also use their services for year-round yard and outdoor maintenance. Again, they are consummate professionals in all areas.

We had our back patio completely remodeled. Looks fantastic and others have asked who did the work. Great Service. Excellent Staff.

Designs by Sundown completed a front yard landscaping project at our residence a couple of years ago. Now that the plants have grown and matured, we can easily see how well this landscaping work has added significant value to our property. Designs by Sundown staff were great to work with and did a highly professional job. We could not be more pleased with the work and the results. We strongly recommend this company for design services and installation of hardscape and plant materials. We have been 100% satisfied with all aspects of this job.