JR Water

I should read this comment and the other (https://www.productreview.com.au/listings/jr-water) earlier. I was charged for the cost for submission of the start of work notice and plan and cost of the plan by the draftsman. He said he submitted to Gov. But I checked with Gov no submission at all. Do not show up on agreed date and time, if show up, it would be hours late. I wasted days of time in waiting. He said he ordered pipes and delivery was coming but never seen. He said he transferred my money back he owed me, but haven't seen the money yet. No commitment at all. Not trustable at all.

When I was in Sydney, my tenant from Canberra told me the laundry was leaking. I searched Gumtree and asked James from JR Water 0499 783 670, ABN:89 167 530 160 to attend because he said he was reliable and fair. After the investigation, he said he did not have a drain eel to unblock the master bedroom toilet and needed to employ another plumbing company with a drain eel. He demanded my prepayment of $536.50 to do the job the next morning. I was feeling it was unfair to pay without the finished job. He emphasized for me to trust him as he is reliable. I believed him and prepaid. Later the next morning, he called me and advised I had to pay an extra $650 cash only, because his nominated company needed to remove the toilet and fix the blockage. If I did not pay immediately he wanted to stop the job on the site. I felt that he was acting unfairly, taking advantage of my situation and threatening me. I desperately needed him to finish the job as soon as possible because the tenant had advised me it was a complete mess and the property stank. I asked the tenant to pay James $650 in Cash to complete the job. I have not received the receipt so far. In the afternoon of the same day the tenant called me to advise that the toilet was not put back after the plumbers left. James promised to fix around 6pm that day after his other job. But he did not turn up. I drove back to Canberra the next day and called him to confirm he would attend and fix the toilet in the property while I was there. He promised again and again did not turned up after I waited for him for hours. I had chased for four days and he never answered my calls. The toilet is lying on the floor of the ensuite bathroom. I am at the stage where I have paid for the job to be completed and it is still not finished so I have to share this terrible story to every potential customer who is looking for a good plumber.