Pole Design

We are sorry that you have received the goods when they were cancelled. We have arranged an uplift and you will be refunded.

Lohralee Astor was not my Colleague but my Client. She asked us to specify a number of hand made curtain poles to be shipped to her Villa in the South of France. These were sent direct to her Property in St Tropez. Prior to dispatch, the items were triple checked by the Manufacturer. The items arrived in a timely fashion to the correct location where major building works were being done. The Client was not on site personally to sign for these goods. The Client arrived on site two weeks later and reported some brackets and finials missing. We concluded that the items had either been mislaid or lost after delivery. Therefore we had to charge for the missing items. In no way did we act unprofessionally at any time and we were on hand after hours and weekends to deal with the situation.