Lighted Landings

My wife and I are very happy with our experience @ Lighted Landings. Matt was very easy to work with, and accommodating to our unrealistic schedule. The railing were installed beautifully, and are as solid as you could imagine. Pricing was reasonable, and appropriate for the quality of the finished product. Would highly recommend to friends, and will gladly work with in the future.

We had a wonderful experience with Lighted Landings! Matt was very knowledgeable and kind. He went above and beyond helping us all the way to the finished product. We highly recommend them!

The team on the day of installation were consummate professionals. They arrived on time (if not earlier than anticipated). They worked in a very quiet and efficient manner, and were willing to listen to our thoughts as well as give their own advice. In the end, we were very satisfied with the final product. This would not have been possible, without exceptional customer service from Matt. He was very knowledgeable, patient and thoughtful and open, in helping us with the relevant selections.

Great experience working with Matt and team! I spoke with multiple providers and he was by far the most helpful, knowledgeable and willing to work with me on installation time frames. The stairs turned out exactly like we (or should I say my wife) wanted them! I would recommend them with confidence to anyone.

This company took very good care of us! We did business with Matt over the phone and he went over and beyond to make sure our order was properly taken care of and that we would be happy with the product. He was even willing to email us sample photos of the different product finishes that we could choose from, which was a huge help in making our final decision. When our rails arrived, they were exactly as shown in the photos and super sturdy with great craftsmanship. But the best part, the price cannot be beat! I did my research on several companies online and Lighted Landings was at the top of my list and within our budget. We will definitely be back and will surely be referring family and friends to this company!

I ordered iron balusters and shoes from this company online on 11/25/16. Since that time my order status has shown "awaiting payment." I have called them five times, always having to leave a message. I have also messaged them via their website as well as email with no response. It is now 2 weeks later and I am going to have to use another company to get the product. Now I can't get anyone to pick up the phone or message me back to confirm that they will cancel my order. Horrible customer service and extremely disappointing when trying to get a project done.

My sister had used Lighted Landings to upgrade her balusters. I was impressed with the products but being a keen shopper, I needed to do more research on my own. I learned a lot but wasted time because I ended back on Lighted Landings. They offer incredible products at unbelievable value along with the type of customer service you don't often see anymore. The quality of the materials they use and the workmanship is the top of the line. You see these types of balusters in multi-million dollar houses and yet they are affordable for just about anyone. I worked with Mat. He was accommodating and very informative. He went out of his way to help me and left me feeling as though Lighted Landings really does care about the customer. I recommend Lighted Landings and their team to make your shopping experience enjoyable and leaving you well informed.

We have worked with Matt at Lighted Landings numerous times. Products are as described, shipping is fast and overall customer service is top notch. I would highly recommend Lighted Landings!