Paradigm Renovation

I have worked with Jon on my personal residence and two commercial buildings. Jon and his team did an excellent job on all three. Everything was exactly on budget and the work quality was excellent. I will definitely with with Paradigm in the future whenever I can, and would highly recommend them to anyone.

As a designer, I've had the pleasure of working with Paradigm on multiple occasions. Jon is an outstanding builder who consistently brings projects in on time, on budget, and with the highest levels of quality. He is open minded and believes in a team approach, which always brings the best results in my opinion. But what really stands out about Jon for me is his calm demeanor and his excellent listening skills. I can see clearly that clients enjoy working with him and he definitely earns their trust.

Our project was a major renovation with structural, elevation and floor plan changes. Paradigm competently and efficiently organized and executed the entire process. Never having undertaken a project of this kind, we trusted Jon's honesty and integrity and when cost issues/overruns occurred, we feel the outcome was fair for both parties. The finished product was better than we anticipated. The real proof of Paradigm's honest work ethic is the fact that they have stood by their promise of retuning at the one year anniversary to fix any areas in the home that need attention.

We hired Paradigm to help us renovate our dream cottage... and that’s exactly what they did! We could not be happier with the workmanship, professionalism, communication, and timeliness with which they completed our project. They did an outstanding job and i would certainly recommend them to others!

Here is our story: We were very nervous about picking a contractor and entrusting someone with our biggest project, and thankfully we were referred to Paradigm Renovation. We reached out to Paradigm Renovation and a few other builders for our remodel project. Our requirements were: full-service support, and we also knew that we did not want to be "nickel and dimed" on the job. Both of those requirements were because we have an old house, and we knew it was cobbled together in some ways due to previous additions, and that there would be surprises. Jon/Paradigm Renovation assured us that he has experience with older homes, that he knows there will be surprises, and he plans accordingly. He didn't add any miscellaneous cushions to his bid. Paradigm did an onsite visit, looked at our plans, and understood our timeline. Jon's direct team was very friendly and helpful, and we liked them right away too. Additionally, all of the subcontractors I met onsite also had positive things to say about Paradigm Renovation, which is important to us. We like to know that the people we do business with are good to their people too. I witnessed positive and professional interactions between Paradigm team members and subcontractors on a regular basis. Jon assured us there would be no surprises in the costs, and there weren't. His bid was his bid. Anything that was changed was at our direction/discretion - like we decided to have a new water heater installed - and there was a clear line item change order with this information for us to approve before any work was started. This makes it sound too perfect… Did our job go perfectly? No, there were some issues, many of which were addressed and taken care of before we even had to say anything! And if/when we did mention an issue, they always made us feel like the customer was right, and that it was absolutely their job to make it right for us. They jumped at the opportunity to align to our expectations. Even when there were issues, and if it wasn't done perfectly the first time, it was done perfectly in the end, and the best part about that is that Jon/Paradigm Renovation is more of a perfectionist that I am. I have reached out to Jon and his team several times since we finished last Summer 2017, with questions, concerns, etc., and they are so quick to respond. They treat us like the best customers in the world, and stand by their work, and the work of the subcontractors, in a way that seems almost old-fashioned for so many in this industry. It was a pleasure to work with them!

I have the highest praise for Paradigm Renovation. We just completed 2 major remodels with them which lasted a total of 7 months and I can honestly say that we enjoyed the entire process. Their communication, attention to detail and integrity are the best I have seen from a builder. Kitchen remodels are very complex and messy and our home was left spotless at the end of every day. You will be very pleased with their work, their contractors are friendly, clean cut and trustworthy.

We chose Paradigm for a complete renovation of our condo in Holland, MI. Paradigm's craftsmanship is top notch and our condo is beautiful! In addition, the Paradigm communicated any issues or changes very well, making the process fairly seamless to us. We truly enjoyed working with Paradigm on our project and recommend them to anyone considering remodeling contractors for a project.

Paradigm is an excellent company to hire to assure a high quality renovation. We remodeled 2 bathrooms, and our master suite. The time frame right on, and no “surprises” to the Budget. Very honest and kind workers that were respectful to us and our home.

Hands down, working with Paradigm was the best renovation experience we have ever had! We chose to work with Paradigm because quality is their top priority – whether that be in service, materials, construction, communication, accessibility or scheduling. We were, perhaps, unique clients in that we had opinions about what we didn’t like, but lacked a vision for what we wanted. We essentially told the Paradigm team that, “when we see it, we will know if we love it.” Their talented team embraced that challenge and exceeded our expectations. They guided us through the entire process, providing samples, pictures, design services and showroom tours to help us achieve and showcase our personal style. Our basement is now the feature level of our home.

Jon and his Paradigm Renovation team are simply the best. I have worked with 10+ contractors on an assortment of home renovations over the years and I have never found a someone as talented, honest and on top of their game as the Paradigm Renovation Team. I live in Chicago and renovate cottages in Western MI. I am able to oversee my projects remotely due to Jon's detailed project management style and modern communication tools. The cottages that Jon and I have worked on together have won awards and will soon be featured in national publications. You can view one of our finished projects here: http://www.houzz.com/ideabooks/28942503/thumbs/old-scotch-cottage-renovation-in-holland-mi

Jon was very professional. He is easy to work with and was very responsive to our needs. I highly recommend him.

There is not another company that cares more about their customers and does a quality job! They do very high end work