Amazon Railings

Elegant Outdoor Tinted Glass with Stainless Steel Railing. Superb job Thank you Itay for realizing my dream project. I contacted Amazon Railings to obtain a quote for Glass Railings for my Front Porch. Itay booked an appointment came out and took the measurements. Itay was punctual and very respectful, unlike others. Itay was provided with pictures of the design I wanted. This was a first for Amazon Railings, however, Itay took the information and advised that he take the information to the design team and get back to me with a quote. Itay got back with a quote and provided details of how the project would be done and the timeline for installation. Prior to the installation, Itay stayed in touch and provided step by step update. The product was installed within the time frame specified and I am very please with the workmanship. Itay and his team comes highly recommended

We hired Amazon Railings to replace the old railings around our deck & side porch! Wow…,we are so happy with the entire process from beginning to completion. Itay and his coworker were very professional, punctual and great craftsmen! They put “new life” into our old deck in a very timely fashion! We definitely will not hesitate to use this company again and recommend them! Thank You!! Regards, Ed &Barb ( Mississauga)

Looks awesome and is super sturdy. One little flaw after installation has been corrected completely to our satisfaction. Super nice company to deal with and the best price quoted.

I am a business and home owner and deal with contractors daily. Amazon was always professional and on time. Best company i have dealt with in years.

I hired Amazon Railings to install two railings for my front steps. The salesman was very knowledgeable. There was a delay in getting the railings installed, due to another job, but when the installer arrived, he was professional and got the job done efficiently. There were screws and aluminum shavings left behind by the installer. That said, the railings look wonderful and are very sturdy. I love the fact that I don't have to do any maintenance to my aluminum railings, unlike metal or wooden railings. I would recommend Amazon Railings and would hire them again.

I highly recommend Amazon home improvement for being so professional, knowledgeable, and easy to communicate and work with. We are so happy with the work quality, and their attention to the small details, and in a timely manner. We made the right choice choosing Ruben and his team and will use them again.

Great service! Professional and very experienced staff. I hired Amazon Railings to install aluminium railing on the front and side porch of my house. the guys at Amazon were very efficient and the whole project went smoothly from the quoting process to the final installation.

I wish all companies were this good! Highly recommend! We were looking to replace our old railings around our deck, We didn't want it to be very shiny as some of the railings out there are. We phoned Amazon Railings after seeing an ad!! and spoke to Eli, Eli came to see our deck and showed us different options, he was reliable and a very nice guy, Ruben, the owner, was extremely helpful, he organized the installation and demolition, very knowledgable, Installation was on time, super clean demolition, Excellent service, quality work. Reliable. New railings looks absolutely fabulous! we got two more quotes before we hired Amazon, and we are so happy we met these guys! Thank you!

We hired Amazon to install a railing. The area was measured twice, first to quote the job and the second time to order for manufacture of the railing. When the railing installer arrived to install, he assumed the railings he received were to the correct size and started drilling into the natural stone to install per the order form. After all the holes were all drilled he realized that the railing was too long as well as too tall. He then started making cuts to adjust the pieces he had in order to force fit it. He then had a problem with his saw blade and it ended up breaking his saw and damaging one end of the railing. The cuts also resulted in an uneven pattern at the top of the railing which unfortunately could not be altered on site. The installer made us aware of the multiple problems, and assured us that he would have the panels re-manufactured and re-installed at a later date. The same installer returned at a later date with the same panels just cut off - the pattern at the top of the railing still obviously uneven. He shared with me that the owner did not want to re-manufacture the panel and so adjusted it in the shop to fit but could not get the pattern at the top to work out evenly to match the other panels. We called the owner to discuss the situation and what could be done and that we wanted a discount because of the errors. The person I spoke to basically told us that "we ordered a railing, and we got a railing". He was unpleasant and acted as though I was wasting his time. When I protested, he told me "I don't have time for your games, I will remove the railings, fix the stone and you can hire someone else." While I would have jumped at this, sadly there was no way to "fix" natural stone that has holes drilled all over it. We took the railing as it was and put plants in front of the mismatched pattern area. While the railing itself is beautiful and of good quality, the owner and his estimator could use some customer service training and some tips in basic measurement (by the way, it was the owner that measured the area for manufacture). For these reasons, I would not recommend dealing with this company unless you are prepared to pay for and quietly accept mistakes and poor customer service.