Monster Grass Artificial Turf & Ivy

DO NOT DO BUSINESS WITH MONSTERGRASS. Terrible service and communication! I made a 30% deposit. 11 months later they NEVER applied for permits or began this job. After countless calls and texts to Fernando Crespo following up for status updates, the man had the audacity to yell at me. When I requested a refund, they flat out said “NO REFUND”. They have had my deposit since December 2021 and I have nothing. Fernando refused to give me the contact information to the corporate office. He claims to be the only person I can talk to.

The putting green is a great addition to our pool remodel. So glad we did it. Adds more options to our backyard fun!

We initially had turf installed in our yard and warned the installers not to cover up the rainwater drain spouts diverting rainwater away from our house. Despite that, they paved over the drain covers and promised it would not cause a problem. Needless to say, it definitely was a problem and caused significant erosion of the sand / soil beneath the turf. After many phone calls and e-mails, they reluctantly came back to cut a hole for the drain spouts and leveled the turf. However, they did not reinforce the areas around the fence despite our warnings that the sand would again easily erode away from under the fence and the damage at this point is significant. The erosion is such now that there is a 6-inch divot in the ground and causing damage to our neighbors yard. In addition, the large retaining nails to keep the turf in place are exposed and a hazard to our children playing in the yard. We have e-mailed and called Monstergrass numerous times and have been brushed off every time with false promises to address the problem. At this point, I will likely have to call another company and pay them for the repairs. Their lack of follow-through and integrity should give any potential customer pause.

Great professional team, nice and fair prices. I will use them again! Its hard to find an honest hardworking home services company here in Miami, so I'm definitely happy about this.

I have contracted with MonsterGrass on two separate occasions. Each time, i have come away completely satisfied with their service and craftsmanship. I first used them for my backyard and, most recently, they did my driveway. I recommend MonsterGrass to everyone without any hesitation.

Amazing work down! The team was very helpful. They had great communication throughout the process. Thier installer Ortilio and sales person Huby were great to deal with. FIVE STARS!!! ☆☆☆☆☆

Monster grass installed Artificial ivy on the walls of my house sunroom, as well as on two patio columns. They did an excellent job!!! I was highly impressed with their courtesy, professionalism and attention to details. I highly recommend this company and I know I will be a recurrent customer for another job at my house.

Very professional, honest and I'm very difficult to deal with. I have to say that even when I changed my mind 3 times they where very accommodating. I would highly recommend this company

Couldn't be happier with the finished product! Fermin from Monster Grass is great and will go out of his way to make sure you are satisfied. There was never a need for me to shop around because I knew I had the right guys from the start and my instincts were right! Very professional and reliable with excellent results. My backyard looks amazing thanks to Monster Grass!

Monster Grass is a great company that takes great pride in what they do. They are very courteous, hardworking and reputable. I love their work. I would highly recommend them to friends and family in the future.

Great prices and great work quality , great customer service, we changed our mind a couple of time and Fermin was very patient with us. job was done well and before deadline, thank you !!!

I cannot say enough about Monster Grass. The are a truly fantastic company providing a great product and a great service at an incredible price. They are fast, efficient, and trustworthy. A contractor with these attributes is a rare find in Miami. Look no further than Monster Grass for your synthetic grass, mulch, and turf needs!