Turnstone Custom Homes

Turnstone Custom Homes completed a new home for us and we couldn’t be more pleased ! Their team worked with us through every detail from the design stage to the finishing touches. We love the timeless design of the home and their trade mark interior trim. Building during the Covid pandemic was challenging but Turnstone maintained their price point and schedule. We would definitely build with them again and give them a 5 star rating without hesitation.

We highly recommend Turnstone Custom Homes. We recognized the need for renovations, as well as the great potential, when we purchased our home. Living here full time for a year helped to identify issues, focus on our short term and long term goals and envision the age-friendly home that would allow us to age in place until our final days. We selected Turnstone after Harvey and his team visited the property and are grateful that we did. They understood our vision and goals. The project was complex with three components: 1) renovation of the first floor living area and master bath, 2) replacement and expansion of the deck, including installing a new hot tub, upgrading the front porch and other exterior areas, and 3) converting an existing pole barn into livable space. As the project unfolded, the need and/or desire for additional work became clear. Each modification to the original plans, including options and cost, were carefully reviewed with our project manager, Morgan. When stressors appeared, as they will with a major renovation, Morgan was always there with his calm demeanor and reassurance. We were confident knowing Christian, our supervisor, was on-site, especially when we were away. Designing the new kitchen, great room and pantry was a critical component. While a change in staff occurred after our initial design meetings, it was a godsend, as we had the opportunity to work with Haley and onsite supervisor Peter. Choosing selections can be confusing, but Lisa is incredibly knowledgeable and helpful in assisting, as the task can become overwhelming. We are grateful to our friends at Turnstone who have become part of our family...Harvey, Morgan, Christian, Lisa, Haley, Peter… as well as the subcontractors and the workers, who worked tirelessly to make our vision for an age-friendly home a reality.

Overall we had an excellent experience with Turnstone during our teardown and new build in from August 2022 to May 2023. We originally met Harvey and team during an open house weekend where they were showcasing some of their homes being built in Rehoboth. We knew then we wanted to work with Turnstone even before we had purchased a property for the build. Fast forward a year and after purchasing a property - we reached back out Harvey to formally discuss/plan for the new build. While the backlog for starting the build was approximately a year to get started, this was ok with us which gave us time to design the home and waiting a year after purchase of the property also avoided having to pay an additional tax. Turnstone has an excellent in house architect, Eric. Eric quickly took the inspiration photos and floorplans we shared with him and came up with a design we fell in love with. Budgeting of the design was completed and within our budget which allowed the build to move forward. Project manager Morgan and site superintendent Mike took really good care of us during the build process. We were always informed and developed good communication with both. As with any construction project there were a few unforeseen issues during construction - but Mike and Morgan came up with thoughtful solutions to overcome these challenges (i.e. range hood make up air). I can't thank Mike and Morgan enough for their professional manor in dealing with town officials and the one unfriendly neighbor. Haley was a huge help with the kitchen design and Lisa did an amazing job keeping track of all of the different finishes, assisting with selections of such things as garage doors and fireplaces and was a huge help in keeping track of owner supplied materials - thank you so much! We are thrilled with our new home and the best part is the build ended up coming in UNDER BUDGET!

Turnstone did a top notch renovation on our townhouse in Rehoboth. Everything from adding an additional bathroom to redoing the kitchen and the existing bathrooms, new HVAC, flooring and lighting. Not cheap but right on budget and time. Julie managed most of the job and she was particularly good. Highly recommend.

We used Turnstone for a major renovation, which included adding an elevator and gutting and expanding our kitchen. Virtually every room in the house was impacted requiring our moving out for 4 months. The quality of construction was top notch. The Turnstone team was extremely creative, responsive and solution driven. They pushed to complete the job in 4 months, even though they were skeptical that they would be able to meet our deadline of Memorial Day weekend. While I was prepping guest bedrooms for our holiday weekend guests, the house was swarming with painters, appliance installers and carpenters. The project manager took vacation right before Memorial Day weekend, so the company president spent several hours a day overseeing the job! We were very pleased with Turnstone and would definitely recommend them.

We worked with Turnstone's Kitchen & Bath Division on a high-end kitchen and primary bath remodel. I am shocked at the number of favorable reviews they have received. If it were possible, we would give them ZERO stars. From the very start, the communication was poor and every step of the way was painfully slow with poor communication. The fact that it took months to even get a contract signed following our initial meeting with Harvey and his design team should have been a red flag. Nearly 10 months later, our project is STILL not 100% complete. To make matters worse, after Turnstone completed most of the renovations, due to a leak from Turnstone's improper installation of the ice maker, we had tens of thousands of dollars of water damage to our home (in areas that were not even under renovation). Even then, Turnstone (including their CEO, Harvey and COO, Erin) did not attempt to remedy the situation in an expeditious and acceptable manner, so we were forced to hire another contractor to handle all the water damage-related repairs. We've worked with many contractors on many home renovations over the years, and our experience with Turnstone Custom Homes was by far and away the most disappointing, frustrating and unsatisfactory, particularly given the $275,000+ price tag for the renovation.

I honestly can't say enough nice things about Turnstone Custom Homes! My Dad contracted with them on a pool house addition for a home in the Rehoboth Beach Country Club and unfortunately he passed away before work could be completed. The entire team at Turnstone worked closely with me to ensure work continued and stayed on track. I appreciate their flexibility, additional time they took to review things with me, and their overall approach to communication during what was a very difficult time. The work turned out absolutely beautiful and they made sure everything was completed perfectly. Our foreman, Dave DiCostanza, was incredible. He was in constant communication with me about status, decisions that needed to be made, and gave great recommendations. It was a pleasure working with the whole team and if you plan to build a new home, an addition or remodel I highly recommend Turnstone!

We love our Turnstone Custom home! We had a building lot in Rehoboth and planned on building a house there. One day, we were driving on Route 1 and saw the sign for TCH and we are really glad we did! This was our first custom home and TCH made us feel comfortable throughout the process from our first meeting with Harvey, who was terrific and patient in explaining the whole process. We had some general ideas about what we wanted and Erik, the Designer, put together a fantastic design that we tweaked together. We had some issues with the County and with the HOA and TCH helped us navigate through all of that, including some design changes that Erik had to make. TCH uses an online construction portal, which is very user-friendly and after learning how to use it, made communications really easy. We don’t live in Delaware and seeing the regular construction updates and photos was really exciting! (When we asked TCH how often we needed to be there in person, they said we don’t really need to come regularly; the portal will provide the updates we need. But, of course, we came regularly and were so excited to see all the progress.) Our main point of contact once construction began was Morgan, the Project Manager, who even did our electrical walk-through in a windy, winter snowstorm, the likes of which I don’t think Rehoboth has ever seen. Morgan was fantastic throughout, was easily accessible through the portal and through text messages, and was calm, comforting, and patient when we needed it! What was very impressive was that Morgan pointed things out to us that needed attention that we didn’t even notice. Like with every project, there were post-construction punch list items and warranty issues, but Morgan and the team have been responsive and diligent in working through those. Building a new home from scratch was a challenge where we had to pick out every single item in the house, but working with Lisa, the Selections Coordinator, made things so much easier. We found a light fixture we wanted in Asheville, NC, and Lisa even worked with them long distance to make sure all of the specs were correct. She was a great asset to our job! Working with TCH was a really wonderful experience, from the welcome that we always received from the receptionist, to the availability of beverages in the office, to the design of the house we wanted, and to the construction team. We will probably not be building another custom home in our lifetime, but if we did, we would not hesitate to contact TCH! Thanks so much to all of the fabulous team there!!

We engaged Turnstone to renovate the first floor of our Rehoboth Beach home. Harvey Ryan and Mike McDowell developed a plan to turn a dark, dated, columned abode into a bright, open, modern home. Their ideas were brilliant and the results are fantastic. We are hoping that the final results of our kitchen will also prove impressive.

Our Turnstone Custom built home is amazing. Beautiful beyond our expectations. It is truly perfect. We may need a stop light installed outside as the house seems to have created a bit of a traffic jam. Everyday, cars, cyclists and neighborhood walkers stop in front of the house to admire it, take pictures and comment to us on how beautiful it is. :))) Our thanks to Harvey for creating such a superb, customer focused organization; to Erik, for bringing our vision to life in an even more spectacular way; to Lisa, for help with the eye-catching design elements; and to Morgan & Christian, for bringing it all to life with incredible craftsmanship and attention to the fine details as if it were their own home. Special thanks to Kim, for helping with my mail while we were away. Thank you to all Charles & Joe

We had a fantastic experience with Turnstone. We tore down an old family home and Turnstone designed an built our beach dream home. Everyone was professional, honest, passionate, and a pleasure to work with. I highly recommend Turnstone.

Turnstone renovated our Bethany Beach home for us. They were professional, paid attention to details and we were very happy with how the project turned out. We have recommended them to friends and neighbors.