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Local Moving
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Atlanta, Auburn, Berkeley Lake, Buford, Dacula, Decatur, Duluth, Grayson, Johns Creek, Lawrenceville, Lilburn, Loganville, Norcross, North Metro, Peachtree Corners, Redan, Snellville, Stone Mountain, Suwanee, Tucker
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2 Bewertungen für MJC Movers LLC
Kyrima Davis
Durchschnittliche Bewertung: 1 von 5 Sternen
There were two people who answered the phone on two desperate occasions when I called that were very professional. However I’m not sure the movers they sent were qualified. Even though I had my own tarps and purchased extra wrapping supplies from the company. My glass dinette was not wrapped. 3 of my 6 mattress sets were not wrapped. My box spring was punctured due to it not being wrapped and the bed frames not being folded down and placed in the unit fully assembled. Ryan told me they don’t move portable basketball hoops when he was onsite. So my children’s $280 hoop is still at our old house. The lady on site cleaning the boxspring told me oh its ok it’s the part on the bottom no one can see that. ( I know it’s there and my sets were under a year old.) The young man helping her was getting upset with my frustration and said I was blaming Ryan the mover for everything and when I asked him to repeat what he said he wouldn’t. My sofa arm was snagged when they placed the unit in the storage unit. Initially when I called the owners seemed like they wanted to resolve the issues. I asked them to wait until all the items were removed from storage so I can tell them all damages as opposed to what I saw the moment I checked the unit. I asked them to have the mattresses cleaned as a start only if they didn’t show any signs of bed buds from not being wrapped up. When I the day came for me to move I asked them to come see the way my things were packed so they wouldn’t be confused about who caused damages. (Them moving me in or someone moving me out) They sent 3 people the owners niece and 2 people to clean the mattresses while in the storage unit. Even after I told them I wanted them to clean them when I moved them to my home. Becuse cleaning a bed which is now wet and wrapping it in plastic immediately after can cause mold or mildew. Well that day they didn’t offer any restitution for any of the other damages and half way cleaned my matresses. I followed up with asking again what happens to the replacement of my boxsrping and the repair of my sofa chair arm and still no reply. I’m not saying things don’t happen but as a business when you show me you want to make excuses for your mistake and not satisfy the customers request to correct your error. When you have a manager and staff that go back and forth with a customer rather than fixing the problem I don’t care how well two of the staff were during the Initial calls, if the mission,morals or lack there of by the company are are missing. They should acknowledge and want to correct feedback that will make them better. It’s easy to be great to gain business but you see a company’s character after they have your money. I’m extremely disappointed and wouldn’t recommend this company for any moves outside of trash removal. If you have anything of value don’t call them. My things were just thrown in the unit and not wrapped properly and some not wrapped at all. Still no reply to rectify my issues.
23. November 2019
The movers told me they would take my couch to goodwill or dispose of it at no extra charge They left the couch by the dumpster of my condominiums. I am extremely disappointed with MJC Movers. They left me in a really bad spot and did not return my calls. This is Not how you "dispose" of a couch. I called the company twice telling them that movers left the couch by the dumpster and I needed it moved that day. I was told they would look into it and call me back. They never did. Residents emailed the property manager and I received phone calls saying the couch needed to be moved. I learned that someone told them they couldn't leave the couch there, and they left it anyway. I called MJC Movers a couple more times. They did not answer. I had to rent a uhaul the next morning and take the couch 5 miles up the road myself and dispose of it properly at a transfer station. They really caused me alot of stress and headache. If they weren't going to dispose of it properly or take it to the goodwill they could have left the couch with me as I had scheduled for the salvation army to get it. I am alarmed at how unprofessional this company is, their lack of customer care, and their refusal to correct their mistakes.
7. Februar 2019
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