Wilke Window & Door Inc.

Recently had all our 60+ year old windows replaced by Wilke Window instalers Mark and his helper Cooper. These guys were the best, they answerred all our questions and totally put us at ease about any concerns we had All the work was done very in one day, and the windows look amazing. Really appreciate the attention to detail, and how careful Mark and Cooper were in protecting flooring etc. Totally cleaned up everything before they left. Our windows look amazing. Sales and office staff were also very easy to communicate with and were very helpful.

Alan did a great job installing our new Wilke front door. We plan to use Wilke in the future for other services.

If you need service on your Anderson windows or doors call wilke Ask for Allan to do your service you will be very pleased with his knowledge and customer service. I have not experienced better service in a long time. He provided service that people use to expect and never get today. Wilke is lucky to have him

Allan Smith was sent out to address our issue with our front door and he did a fantastic job and was very professional.

Allan and Andrew arrived not just on time, but a little early! It was refreshing to not wait and wait. They replaced our double pain window and even caulked around the outside in about 1/2 hour. They were also willing to look at some of the hardware on other windows and took time to explain to us what options that we have. We have been very happy with the service of Wilke Windows.

Working with Wilke on 4 houses has always been a pleasure. They are always courteous and professional. This time was no different. A window in our new house needed replaced and we had the pleasure of meeting Allan Smith our repair person. He was professional, courteous and one of the nicest gentlemen my wife and I have had a pleasure to meet. The job was outstanding, and it took him no time at all.

Allan Smith was great today. He called ealy to let us know when he would arrive. He was prompt and polite, and he fixed one window quickly and is currently checking on parts for the second window.

Extremely polite and respectful. They came to replace a faulty sliding door pane. No complaints whatsoever! Highly recommend them

The staff at the office (Kathy) was very helpful when ordering a broken replacement sash. They needed several pictures and asked questions to ensure that the correct sash was ordered. They even sent a rep out to double check the measurements! When the sash arrived for installation the rep was a half hour early and began work immediately! The rep was Allan Smith and he could not have been any more professional or pleasant to deal with! He explained what he was doing and the install went smoothly and in a very short time! Thanks to Allan for a job well done!

Super installation of Andersen windows and french patio door. High quality windows are worth the extra and the door is a beast. Jake Lintzenich provided the selection expertise and got it right. The installer, Mark Klein was a real professional and craftsman. The installation is top notch. I have used Wilke in the past and will continue to do business with them.

We had Wilke Window replace some of our windows. Jim and Alan did a great job, very professional and respectful, and cleaned up everything afterwards.

We ordered new exterior doors from Wilke in July of 2020 and it’s now January of 2021 and the job is not yet complete. Wilke finally got around to installing our doors in December but they had mis-measured two of the entrance ways which required them to order/paint additional pieces. Wilke did send an apology note citing delays, the pandemic, and challenging business conditions but when the real problem is a failure to communicate I don’t see how any of these excuses are really relevant or acceptable. We were told we would have our new doors in 6-8 weeks and we can understand that there would be delays but if is wasn’t for me reaching out every two weeks to get updates, I’m sure we still wouldn’t have had any service and we’d still be wondering where our doors are. Despite me reaching out every other week, we still weren’t provided explanations or resolutions but were constantly told they would check and they would rarely follow up. I recommend not using Wilke for poor professionalism and terrible communication.